Freight Forwarding Logistic Operation Associate - Bilingual (Korean / English)

This role involves managing full-cycle international and domestic freight forwarding operations, including overseeing import/export documentation, customs clearance, and coordinating with warehouses and carriers. Responsibilities also include preparing commercial documents, handling billing, monitoring P&L, and maintaining records in TMS/ERP systems. Effective communication with customers and vendors is essential for problem resolution.

Must Have

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland).
• Oversee import and export documentation and customs clearance procedures.
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch.
• Arrange and track transportation schedules with trucking and shipping carriers.
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.).
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P).
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met.
• Conduct settlement processes and ensure timely closing of shipments.
• Maintain accurate records in internal TMS/ERP systems.
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly.
• Support problem resolution related to delivery, damage, or loss.
• Bilingual in Korean and English.
• High school GED required.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination.
• Strong written and verbal communication, customer engagement, and problem-solving skills.

Good to Have

• 1-5 years of relevant experience in freight forwarding or logistics operations.
• Bachelor’s degree.

Perks & Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

Company Description

For More Open Positions Visit us at:

http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

Job Description

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
• Oversee import and export documentation and customs clearance procedures
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss

Salary: $24 - $26/hr. (D.O.E)

Qualifications

• 1–5 years of relevant experience in freight forwarding or logistics operations preferred
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination
• Bilingual in Korean and English
• High school GED required; Bachelor’s degree preferred
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments

Additional Information

All your information will be kept confidential according to EEO guidelines.

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* NO C2C *

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