Infrastructure Support Engineer

2 Months ago • 2 Years + • Devops

Job Summary

Job Description

As an Infrastructure Support Engineer, you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability. You will handle employee requests, troubleshoot technical problems, work with teams to design and implement upgrades, analyze infrastructure issues, create documentation, and perform on-site maintenance.
Must have:
  • Bachelor's degree in Computer Science or similar.
  • At least 2 years of experience in IT support roles.
  • Strong problem-solving abilities.
  • Proficiency in Linux operating systems.
  • Excellent communication skills, fluent in English.
Good to have:
  • Familiarity with scripting languages like Python or Bash is an advantage
Perks:
  • Exciting challenges and growth opportunities.
  • Welcoming international team.
  • Cutting-edge hardware and technology.
  • Phenomenally great Dubai office.
  • Flexible schedule.
  • 40 paid days off.
  • Competitive salary.

Job Details

 As an Infrastructure Support Engineer, you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.

WHAT YOU'LL BE DOING:

  • Handle and respond to employee requests via corporate communication platforms
  • Troubleshoot and resolve technical problems involving infrastructure services
  • Work closely with cross-functional teams to design and implement system upgrades and solutions
  • Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
  • Create and maintain documentation of technical procedures and user manuals for reference
  • Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed

WHAT WE LOOK FOR IN YOU:

  • A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
  • At least 2 years of experience in IT support roles
  • Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
  • Proficiency in Linux operating systems and general infrastructure services
  • Excellent communication skills, with fluency in English
  • A strong desire for continuous learning and professional growth
  • Familiarity with scripting languages like Python or Bash is an advantage

WHY SHOULD YOU JOIN OUR TEAM?

  • Exciting challenges with ample opportunities for personal and professional growth
  • A welcoming international team of highly qualified professionals
  • Cutting-edge hardware and technology
  • Phenomenally great Dubai office
  • Flexible schedule
  • 40 paid days off
  • Competitive salary

Similar Jobs

FlockSafety - Senior Director of Accounting Operations

FlockSafety

United States (Remote)
1 Month ago
Inkittt - Senior Marketing Manager

Inkittt

San Francisco, California, United States (Hybrid)
6 Months ago
zoox - Safety Research Engineer - Quantitative Risk Assessment

zoox

Foster City, California, United States (Hybrid)
1 Week ago
Buckman - Payroll & Benefits Specialist

Buckman

Ghent, Flanders, Belgium (On-Site)
9 Months ago
Trailer park group - Account Manager

Trailer park group

Los Angeles, California, United States (Remote)
4 Weeks ago
nissan - Platform Engineer (Managerial/General Staff)

nissan

Japan (Remote)
2 Weeks ago
Aristocrat - Solutions Architect

Aristocrat

London, England, United Kingdom (Hybrid)
5 Months ago
Thousand Eyes - Senior Site Reliability Engineer II, Efficiency and Performance

Thousand Eyes

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Capgemini - AWS SDK Engineer

Capgemini

Bengaluru, Karnataka, India (On-Site)
1 Month ago
undefined - Build Engineer

New Westminster, British Columbia, Canada (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Putnam - Principal, Value Communications (HTA and Market Access)

Putnam

Westport, County Mayo, Ireland (Hybrid)
2 Months ago
Drive mode - Product Manager

Drive mode

Tokyo, Japan (Hybrid)
1 Month ago
Barracuda - Sales Processes and Systems Analyst

Barracuda

United States (Remote)
1 Month ago
Monarch Money - Product Manager, Growth

Monarch Money

United States (Remote)
3 Months ago
Springer Group - Principal Product Manager, Data and AI Solutions

Springer Group

Heidelberg, Baden-Württemberg, Germany (Hybrid)
1 Year ago
GoTo Group - Senior Reporting & Portfolio Analytics

GoTo Group

Jakarta, Indonesia (On-Site)
10 Months ago
Tennr - Product Manager

Tennr

New York, New York, United States (On-Site)
2 Months ago
Koala interactive - Lead Product Designer

Koala interactive

Levallois-Perret, Île-de-France, France (Hybrid)
1 Week ago
Pinterest - Director, Retail Sales

Pinterest

Hamburg, Hamburg, Germany (Hybrid)
1 Week ago
Dream Sports - Manager - Product

Dream Sports

Mumbai, Maharashtra, India (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Dubai, Dubai, United Arab Emirates

Immutable - Customer Growth Manager (EMEA)

Immutable

Dubai, Dubai, United Arab Emirates (Remote)
1 Month ago
Nahc.io - Global Finance Director (Mandarin Speaking)

Nahc.io

Dubai, Dubai, United Arab Emirates (On-Site)
1 Month ago
binance - Binance Accelerator Program - Data Analyst

binance

Dubai, Dubai, United Arab Emirates (Remote)
3 Years ago
Nagarro - Trainee

Nagarro

United Arab Emirates (Remote)
9 Months ago
binance - Content Moderator - Binance Square

binance

Dubai, Dubai, United Arab Emirates (On-Site)
1 Year ago
binance - Smart Contract Security Engineer

binance

Dubai, Dubai, United Arab Emirates (Remote)
1 Year ago
Ion - Senior UX/UI Product Design Consultant

Ion

Dubai, Dubai, United Arab Emirates (On-Site)
1 Month ago
Loft Orbital - Configuration Management Manager

Loft Orbital

Abu Dhabi, Abu Dhabi, United Arab Emirates (On-Site)
1 Month ago
Sprinkler - Senior Solutions Consultant

Sprinkler

Dubai, Dubai, United Arab Emirates (On-Site)
2 Weeks ago
Lilt - Gulf Arabic-based Medical Translators needed

Lilt

Abu Dhabi, Abu Dhabi, United Arab Emirates (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Devops Jobs

Ansys - Lead DevOps Engineer

Ansys

Waterloo, Ontario, Canada (On-Site)
1 Month ago
Xepelin - Senior DevOps Engineer

Xepelin

Buenos Aires, Buenos Aires, Argentina (Remote)
1 Year ago
Apple - Senior Site Reliability Engineer

Apple

Culver City, California, United States (On-Site)
2 Months ago
UXBERT Labs - Senior DevOps Engineer

UXBERT Labs

Riyadh, Riyadh Province, Saudi Arabia (Hybrid)
6 Months ago
London stock Exchange - Senior Lead DevOps Engineer

London stock Exchange

Bangkok, Thailand (On-Site)
3 Weeks ago
Precisly - Cloud Security Architect

Precisly

Poland (On-Site)
1 Month ago
PowerSchool - Associate Cloud Operations Engineer 2

PowerSchool

Bengaluru, Karnataka, India (On-Site)
9 Months ago
bytedance - Site Reliability Engineer, Traffic Platform - 2025 Start

bytedance

Singapore (On-Site)
9 Months ago
PwC - Senior Associate Solution Architect

PwC

Gurugram, India (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded