Inside Sales Specialist - US Market

USE Insider

| São Paulo, Brazil (Hybrid) | Full Time | 7 months ago

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Job Summary

Insider is a B2B SaaS company that provides an AI-native platform for Customer Experience and Marketing. They aim to help clients drive growth by offering personalized experiences, leveraging data across channels, and predicting future behavior. The company has achieved unicorn status, securing significant funding and recognition as a leader in cross-channel campaign management and omnichannel marketing platforms. They are committed to social responsibility and fostering a progressive tech community. The Inside Sales Specialist role focuses on developing the client base in the US market, generating new sales opportunities through outbound efforts, nurturing relationships with prospects, and passing qualified leads to account executives. The role emphasizes personalization, understanding client needs, and continuous learning within a fast-paced, international environment.

Must Have

Develop US client base and generate sales opportunities
Build relationships with prospects via cold calls/emails
Personalize content and build human connection
Pass sales-qualified leads to account executives
Understand client needs and requirements
Research markets and generate leads
Strong phone presence and daily dialing experience
Problem-identification and objection-resolution skills
Advanced English proficiency
E-commerce exposure

Good to Have

Digital marketing experience in a customer-oriented role
Experience in a fast-paced, start-up environment
Relocation opportunities for career development
Access to 16,000+ online courses on LinkedIn Learning
Opportunity to share skills through training sessions

Perks & Benefits

International, diverse, and inclusive environment
Shape the future of customer experiences
Limitless network all over the globe
Relocation opportunities based on progress
Hard and soft skills training access
Access to LinkedIn Learning courses
Opportunity to conduct training sessions
Occasional team activities
No dress code

Job Description

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

Meet Yuri,

He is an Inside Sales Specialist. A “real salesperson” one. Yuri can convince you with the look in his eyes. He is a conversation starter, a network builder, a noisemaker, and an obstacle-jumper. He likes to play big and bet on himself to win the game. Yuri is a quick learner & a problem solver. Yuri never blames his competitors, he always understands partners’ pains & he solves them. He is a go-getter. Do these sound familiar to you? Are you a salesperson like Yuri? Are you looking for somewhere where you’ll have a bigger purpose than yourself? Somewhere you can disrupt ecosystems? Because if you are, we want to get to know you. Check out more openings on useinsider.com/career, because the next person that will come up in a Job description might as well be you. We’re counting on you!

In this role, you will

Develop our client base in the USA and execute processes to generate new sales opportunities;
Build relationships with our prospects by nurturing and educating them about our product and its value through outbound cold calls, emails, or even social media!
Personalize our content according to the prospect. We are building a human connection; our prospects should feel that they are valuable potential clients. Therefore, you should care about the details about them.
Pass on leads that are sales-qualified to an account executive to close.
Understand client needs and requirements. You will also brainstorm together with your team on how we can identify key players and generate interest in Insider’s products in targeted industries and segments
Most importantly, you will learn. A LOT. You will join countless training sessions and you will also learn from your team members and leaders who are top-notch sales professionals

While we are conquering the world, we are offering you;

a chance to work in an international, diverse, and inclusive environment;
to be part of an industry that’s shaping the future of customer experiences; Don't believe us? Just ask Google.
access and opportunity to gain a limitless network all over the globe
relocation opportunities as part of your career development depending on your progress.
access to many hard and soft skills pieces of training to help you improve and challenge yourself.
access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge;
a space to share your skills through training sessions and workshops if you wish. Sharing is caring!
additional fun with the occasional team activities!
have no Dress Code

We want you to join us while we are taking a step into the future if you;

have good exposure to the e-commerce society,
have an advanced English,
has the availability of working in a hybrid mode in São Paulo,
are able to multitask and manage time effectively,
have a strong phone presence and experience in dialing dozens of calls per day,
are creative about researching markets, identifying key players, and generating leads,
are flexible and can adapt quickly in a fast-paced, start-up environment,
have strong problem-identification and objection-resolution skills,
preferably have digital marketing-related experience in a customer-oriented position.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!

3 Skills Required For This Role

Saas Business Models Agile Development Monday

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