Commercial Director M/F

Job Description

Company Description

Creative agency led by Agathe Bousquet and Marco Venturelli, the agency is part of the Leo Constellation of the Publicis Group.

Named "Agency of the year" at the Cannes Lions, it received 280 creative awards in 2024, making it Publicis Groupe's leading creative agency in France.

With 700 talents, it supports its clients from France in their creative and positive transformation, across their various international markets: Accor Group, AXA, BNP Paribas, Carrefour, ENGIE, Fnac Darty, L'Oréal, Nestlé, Orange, Renault, Sanofi, SNCF, ...

Certified Agences Actives RSE by the AACC and AFNOR (with the best score of 3 stars for the third time in 2024), the agency is also No. 1 in Act Responsible's Good Report. www.publicisconseil.fr

Job Description

INTERNATIONAL CLIENT SERVICE DIRECTOR – NESCAFE

Transversal role across Europe and SBU

• Reports to the Global Category Lead
• Leads Zone Europe relationship and developments (multiple campaign developments originated at Conseil) and activation / amplification with Power of One
• Works with the SBU on global projects (product innovation, global guidelines, campaigns…)
• Ensures the excellence of projects; effectively manages and interprets client feedback; guides/leads Account Managers (AMs) and Account Executives (AEs) to implement projects smoothly and effectively
• Builds trust and reputation of Publicis as a strategic and creative partner
• Develops new biz opportunities for Agency and for PO1
• Manages and builds the account revenue and margin – for the Conseil agency
• Will lead & coordinate teams within Conseil, within Groupe, mostly in Europe.
• KPIs of the position: client management, strategic & creative output, financials.

Qualifications

Expertise

• International profile (non-French welcome – yet able to maneuver with agency stakeholders who don’t speak English)
• Strategic thinking (articulating a long-term vision for the account, the brand, and creative strategy for campaigns) and Creative culture & appetite are a must-have.
• Used to 360 developments and truly integrated projects (website, CRM, e-content)
• Strong client relationship: need to build and develop the business with new stakeholders in a moving organization, will need to manage senior clients and defend both agency and group. Gets insights from clients about their organization, their business etc.
• Experience, ability and appetite to manage teams across PO1 (both creative / digital etc)
• Prior experience of managing within a network (PO1 and international network) digital, ATL and potentially CRM projects.
• Project ownership and ability to prioritize and / or delegate effectively within the team

Soft skills

• Fluent in English, if not native.
• Comfortable in French (required)
• Autonomy / Rigor / Organized / Structured
• Exemplary oral and written communication (spelling, content, frequency)
• Curiosity - desire to progress
• Reactivity and (above all) proactivity
• Able to motivate, lead and inspire her/his team
• Solution oriented for the client and for the agency
• Resilient and confident
• Collaborative management (account teams / Planning teams / Creative / other agencies)

Additional Information

Viva La Différence!

This philosophy of Publicis Groupe has always demonstrated our commitment to diversity and the conviction that our talents are our greatest wealth and our best asset.

We thus value all singularities, without distinction of age, sex, skin color, social origin, religion, or sexual orientation… only competence and energy count! We encourage all qualified applications and will be delighted to support, throughout the recruitment process, in a personalized manner, a candidate with a disability who requests it. Publicis France is committed to equal opportunities and equity of opportunities for all.