Intern - Business Management & Client Experience

2 Weeks ago • All levels • Business Development

Job Summary

Job Description

Saxo Banque, the French branch of the Danish Saxo Bank group, is a leader in online trading and investment, committed to making global financial markets accessible. This internship in Business Management & Client Experience involves assisting the Head of Offer and Client Experience. The intern will contribute to cross-functional activities, developing skills in project management, performance analysis, and client journey study. Responsibilities include evaluating and improving products, analyzing client journeys, researching market trends, creating educational resources, and preparing reports on client engagement.
Must have:
  • Collaborate on evaluating and improving products and services
  • Analyze the client journey to identify friction points
  • Propose improvements to enrich the user experience
  • Conduct research on market trends and analyze them
  • Participate in creating guides, tutorials, and educational resources
  • Prepare regular reports on client engagement and initiative effectiveness
  • Use collected data to formulate conclusions and recommendations
Good to have:
  • Synthetic mind and proactive
  • Autonomous and enjoys teamwork
  • Demonstrates a sense of listening and open-mindedness
  • Student in Bac+4/5 in business school or university, specializing in data, finance, or project management
Perks:
  • Investment in professional development and a solid career path
  • Part of a purpose-driven organization where ideas are taken seriously
  • Opportunity to make a real impact
  • Join an international team of 2,500 colleagues across 15 countries
  • Exposure to diverse cultures and backgrounds
  • Valuation of diversity and inclusion
  • Culture of open feedback and supportive team environments
  • Dynamic learning journey and immense career opportunities
  • Opportunity to invest in your future

Job Details

Company Description

Saxo Banque, the French branch of the Danish Saxo Bank group founded in Copenhagen in 1992, is among the leaders in online trading and investment. Since its launch in France in September 2008, Saxo Banque has been committed to making access to global financial markets accessible to all. Thanks to its advanced technology, it offers investors the necessary tools to achieve their financial aspirations and make an impact. Saxo Banque offers its clients, whether individuals or businesses, a choice of three trading platforms adapted to all levels, from beginner to expert.

Your missions: Assist the Head of Offer and Client Experience

As a member of the Business Management & Client Experience department, the intern will contribute to the team's cross-functional activities, developing their skills in project management, performance analysis, and client journey study.

Their responsibilities will include:

  • Collaborating on the evaluation and improvement of products and services to better meet client expectations.
  • Analyzing the client journey to identify friction points and propose improvements to enrich the user experience.
  • Conducting research on market trends and analyzing them.
  • Participating in the creation of guides, tutorials, and other educational resources to facilitate clients' use of stock market services.
  • Preparing regular reports on client engagement and initiative effectiveness, using collected data to formulate conclusions and recommendations.

Required professional experience and personal qualities:

Are you a Bac+4/5 student in a business school or university, specializing in data, finance, or project management?

  • You have a good knowledge of financial markets and products.
  • You have a synthetic mind and are proactive.
  • You are autonomous and enjoy teamwork.
  • You demonstrate a sense of listening and open-mindedness.

Application deadline: August 18, 2025

Internship duration: 6 months

Internship start: September

We attract curious people invested in the world

When you work at Saxo, you become a Saxonian and are part of a purpose-driven organization where good ideas are always taken seriously and where you can truly make an impact. We invest in your development, and you can expect a solid career from day one you join Saxo, regardless of the role you take on.

You will join 2,500 other ambitious colleagues in 15 countries and be part of an international organization. By working at Saxo, you will meet colleagues from many different cultures and backgrounds, and know that we value diversity and inclusion and consider it a true source of strength to drive growth, foster innovation, and position ourselves for long-term success.

We encourage a culture of open feedback and supportive team environments that allow employees to grow and achieve their professional aspirations.

When you bring passion, curiosity, drive, and team spirit, your learning journey will be dynamic, and your career opportunities at Saxo will be immense.

At Saxo, we don't just offer a job, we offer an opportunity to invest in your future!

How to apply:

Create an account to submit your CV and a short cover letter. Please note that English is our company language and some of our interviews will be conducted in English.

We look forward to meeting you!

About Saxo Bank

Supporting our purpose

We believe that access to global financial markets should not be reserved for an elite. Our vision is to enable individuals to achieve their financial aspirations, to make an impact. That's why we use technology to deliver to our clients what they need, when they need it, within a user-friendly and personalized client experience. Our goal is to deliver the best trading platform user experience in the world to give our clients exactly what they need to improve the quality of their investment decisions.

Working without borders

A fintech pioneer founded in 1992, we place particular emphasis on our clients, quality, innovation, and disruptive technology. Our headquarters are in Copenhagen, and we have over 2000 employees and 60 nationalities worldwide. We have offices in key financial centers, including London, Amsterdam, Singapore, Shanghai, Hong Kong, Sydney, Gurgaon, Tokyo, and Paris. With such a global footprint, we have the opportunity to influence how financial market participants conduct their trades.

Join us for a unique journey

Do you want to join an ultra-ambitious organization at the forefront of technology and banking practices? We are proud to:

  • Practice a continuous improvement approach
  • Continuously invest in the future
  • Build unparalleled platforms for experienced and/or B2C investors that offer real-time access to global financial markets (+link)
  • Be systematically awarded for our platforms, products, and services (+link)

Seize your future

So, if you feel up to the challenge of breaking down barriers in global financial markets, we are always looking for enthusiastic individuals who share our passion for our clients, technology, and innovation, and who can bring new perspectives to our team.

At Saxo, we don't just offer a position – we offer you the opportunity to invest in your future!

For more information about our history, culture, and identity, we invite you to read the "Saxo Bank Foundation" authored by our CEO and founder Kim Fournais.

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About The Company

We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.

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