Internal Investigator

Job Summary:

Global Investigations (GI) is seeking a highly talented, self-motivated, and analytical individual to conduct internal investigations of potential employee misconduct. As an Internal Investigator, you will be joining PayPal’s Global Financial Crimes and Consumer Protection (GFCCP) organization tasked with ensuring that PayPal employees are not engaging in behaviors that are in violation of PayPal’s policies and procedures or that otherwise constitute ethical and/or criminal misconduct.

Essential Responsibilities:

• Lead sensitive and high-risk investigations, including conducting interviews of witnesses
• Conduct deep-dive root cause analyses and identify opportunities to mitigate risk to the company and its customers
• Lead presentations and briefings related to investigative findings and root cause analysis
• Effectively manage a case portfolio with a focus on timely conclusion of end-to-end investigations
• Develop and maintain familiarity with company products and services, and related data
• Build strong relationships with key partners and senior leaders
• Engage and collaborate with internal stakeholders as needed
• Maintain technical proficiency with several investigative tools and techniques, including both internal and external tools
• Shape and execute comprehensive, high-quality end-to-end investigations to identify complex fraud patterns, trends, and typologies impacting the company and its global user community
• Communicate findings concisely, accurately, and clearly to all levels of leadership
• Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions
• Conduct deep-dive root cause analyses that consider policy and product opportunities, and clearly and succinctly identify contributing factors

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Professional experience within Risk, Compliance, Privacy, and/or Internal Audit preferred.
• Advanced research and analytical skills such as an ability to assess and analyze large amounts of data with a high attention to detail. Advanced data query and analysis skills such as SQL, Splunk, and BigQuery, etc. preferred.
• Expert oral, written, and interpersonal communication skills whereby you convey complex information accurately, clearly, and quickly to all levels of management.
• Problem Solving Skills that include operating independently while managing multiple competing priorities with difficult deadlines and exhibiting a sense of urgency when necessary.