Internal Ops & Processes Specialist

Full-time | Remote | Latin America

About Us:

At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals.

You will be working with a dynamic, fast-growing content marketing agency that specializes in creating compelling narratives for B2B technology companies. This agency is at the forefront of helping top-tier tech firms tell their stories, producing high-impact content that drives engagement and strengthens brand authority. The team is made up of passionate, creative professionals who are dedicated to pushing the boundaries of content marketing, consistently delivering measurable results. With a strong focus on innovation and continuous growth, they offer an exciting opportunity for those eager to lead B2B storytelling in the tech space.

Job Overview:

As an Internal Ops & Processes Specialist, you will play a crucial role in optimizing and streamlining internal operations to enhance efficiency, scalability, and team collaboration. Your focus will be on improving workflows, automating processes, and ensuring seamless coordination across departments to support the company's rapid growth.

Key Responsibilities:

• Process Optimization: Identify inefficiencies in current workflows and implement improvements to enhance productivity and operational efficiency.

• Systems & Tools Management: Oversee internal tools and platforms used for project management, scheduling, and content distribution, ensuring they are effectively utilized.

• Automation & Standardization: Develop and implement automated workflows to reduce manual tasks and improve process consistency across teams.

• Cross-Functional Collaboration: Work closely with account managers, content creators, and marketing teams to ensure smooth coordination and execution of podcast production.

• Documentation & Training: Create SOPs (Standard Operating Procedures) and training materials to onboard new team members and ensure process adherence.

• Performance Monitoring: Track key operational metrics and identify opportunities for continuous improvement.

• Tech Stack Integration: Evaluate and integrate new software or tools that enhance internal efficiency and project management.

Key Qualifications:

• 3+ years in operations, process improvement, or project management within a marketing, media, or digital agency setting.

• Strong analytical and problem-solving skills.

• Ability to optimize workflows and implement scalable processes.

• Familiarity with project management and automation tools (e.g., Asana, Monday.com, Zapier, Notion).

• Tech-Savvy: Comfortable working with digital tools and adapting to new technologies.

Join our team and be part of a collaborative and innovative environment where your skills and expertise will make a real impact. Apply now and take the next step in your career! 

At The Global Talent Co., our mission is to bridge the gap between leading global tech companies and amazing global talent. We believe everyone deserves equal access to opportunities, regardless of the country they are born in.