IT Process Improvement Analyst

We are seeking an IT Process Improvement Analyst with strong Six Sigma expertise and healthcare industry experience. This role involves evaluating, optimizing, and redesigning IT and operational workflows to enhance efficiency, reduce waste, and improve quality, ultimately supporting better patient and provider outcomes. The ideal candidate will possess a blend of process engineering, data analysis, IT systems understanding, and healthcare regulatory awareness to lead improvement initiatives and ensure compliance.

Must Have

• Analyze current IT and operational processes to identify inefficiencies, bottlenecks, and improvement opportunities.
• Lead process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
• Conduct root-cause analysis (RCA), develop actionable recommendations, and implement solutions.
• Collaborate with IT, clinical operations, revenue cycle, compliance, and quality teams to standardize and streamline processes.
• Collect, interpret, and present data using dashboards, KPIs, and reports to inform decision-making.
• Facilitate improvement workshops, process mapping sessions, and stakeholder meetings.
• Support change management efforts, training, and communication to ensure adoption of new processes.
• Ensure process improvements comply with healthcare regulations such as HIPAA, HITECH, CMS, and Joint Commission standards.
• Recommend and support technology enhancements (EHR systems, workflows, automation, integrations, etc.).
• Monitor post-implementation results to validate improvements and drive continuous optimization.
• Bachelor’s degree in Information Technology, Healthcare Administration, Business, or related field.
• Six Sigma certification (Green Belt required).
• 3+ years of experience in process improvement, business analysis, or IT workflow optimization.
• Experience in the healthcare industry (providers, payers, health systems, or health tech).
• Strong understanding of healthcare IT systems (EHR/EMR, revenue cycle platforms, clinical applications, etc.).
• Proficiency in process mapping tools (Visio, Lucidchart, Miro) and data analytics tools (Excel, Power BI, Tableau).
• Strong knowledge of workflow optimization, LEAN principles, and continuous improvement best practices.
• Excellent problem-solving, communication, and stakeholder-management skills.

Good to Have

• Master’s degree in Healthcare Administration, Informatics, or related field.
• Experience with Epic, Cerner, Meditech, or other major EHR systems.
• Familiarity with ITIL, SDLC, and healthcare quality improvement frameworks.
• Experience with automation tools (RPA), workflow management, or process orchestration technologies.

Job Description

We are seeking a highly analytical and detail-oriented IT Process Improvement Analyst with strong Six Sigma expertise and experience working in the healthcare industry. This role will be responsible for evaluating, optimizing, and redesigning IT and operational workflows to improve efficiency, reduce waste, enhance quality, and support better patient and provider outcomes. The ideal candidate has a strong mix of process engineering, data analysis, IT systems understanding, and healthcare regulatory awareness.

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Key Responsibilities

• Analyze current IT and operational processes across clinical, administrative, and technical environments to identify inefficiencies, bottlenecks, and improvement opportunities.
• Lead process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
• Conduct root-cause analysis (RCA), develop actionable recommendations, and implement solutions that optimize workflows.
• Collaborate with IT, clinical operations, revenue cycle, compliance, and quality teams to standardize and streamline processes.
• Collect, interpret, and present data using dashboards, KPIs, and reports to inform decision-making.
• Facilitate improvement workshops, process mapping sessions, and stakeholder meetings.
• Support change management efforts, training, and communication to ensure adoption of new processes.
• Ensure process improvements comply with healthcare regulations such as HIPAA, HITECH, CMS, and Joint Commission standards.
• Recommend and support technology enhancements (EHR systems, workflows, automation, integrations, etc.).
• Monitor post-implementation results to validate improvements and drive continuous optimization.

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Required Qualifications

• Bachelor’s degree in Information Technology, Healthcare Administration, Business, or related field.
• Six Sigma certification (Green Belt required, Black Belt preferred).
• 3+ years of experience in process improvement, business analysis, or IT workflow optimization.
• Experience in the healthcare industry (providers, payers, health systems, or health tech).
• Strong understanding of healthcare IT systems (EHR/EMR, revenue cycle platforms, clinical applications, etc.).
• Proficiency in process mapping tools (Visio, Lucidchart, Miro) and data analytics tools (Excel, Power BI, Tableau).
• Strong knowledge of workflow optimization, LEAN principles, and continuous improvement best practices.
• Excellent problem-solving, communication, and stakeholder-management skills.

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Preferred Qualifications

• Master’s degree in Healthcare Administration, Informatics, or related field.
• Experience with Epic, Cerner, Meditech, or other major EHR systems.
• Familiarity with ITIL, SDLC, and healthcare quality improvement frameworks.
• Experience with automation tools (RPA), workflow management, or process orchestration technologies.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Job Requirements

Remote

By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.