IT Support (m/f/d)

2 Months ago • All levels
IT & Infrastructure

Job Description

747 Studios, located in Hamburg, is an innovative and visionary company seeking an IT Support specialist. The role involves collaborating with an external IT service provider to provide first-level support for Mac and Windows, manage hardware/software, coordinate with IT partners, and offer user support for MS Teams and Office 365. The position also includes managing mobile devices, creating documentation, participating in IT projects, and conducting employee training on IT security. The company values quality, mindful cooperation, and economic success.
Good To Have:
  • Experience with cloud services (AWS or similar)
  • Experience in server management
  • Initial professional experience in a comparable position
Must Have:
  • First-level support for Mac and Windows (network technology – TCP/IP, computers, printers, telephony, Office 365, Teams)
  • Setting up new workstations
  • Management and procurement of hardware and software according to IT guidelines
  • Coordination and interface with external IT partners
  • User support: MS Teams, Office 365
  • Management of mobile devices
  • Creation of documentation and participation in internal IT projects
  • Employee training on IT topics (IT security, Office 365, …)
  • Support for the entire IT system (incl. IP telephony system)
Perks:
  • Flat hierarchies, short decision-making paths
  • Appreciative and respectful interaction
  • Support for personal development and further training
  • A meaningful and fulfilling workplace with a lot of personal responsibility and the real opportunity to make a difference
  • Regular team events
  • Discounted HVV Profi-Card
  • Discounted Wellpass / EGYM membership
  • Corporate Benefits
  • 3x weekly changing lunch, freshly prepared by our hostess

Add these skills to join the top 1% applicants for this job

ms-office
team-management
team-player
game-texts
aws
principle

Our Goal: Finding the Best Talents!

We work and operate in the heart of Hamburg. We are not an ordinary company, and therefore we are not looking for ordinary employees. We are an innovative and visionary company that is constantly evolving. Our guiding principle, the 747 triad, includes mindful cooperation, as well as the unconditional will for quality to make our customers more successful. And of course, it is equally important for us to keep economic success in mind.

Are you in?

Your Profile:

  • Successfully completed training as an IT specialist, a degree in information technology, or an equivalent qualification
  • Experience with cloud services (AWS or similar) is an advantage
  • Experience in server management is an advantage
  • Initial professional experience in a comparable position is an advantage
  • Fluent German and good English skills, both written and spoken
  • High technical affinity, passion for information technology, and the desire to learn new things
  • Independent, reliable, and structured team player
  • High degree of commitment, personal responsibility, motivation, and quick comprehension

Your Tasks:

In cooperation with our external IT service provider, you are responsible for:

  • First-level support Mac and Windows (network technology – TCP/IP, computers, printers, telephony, Office 365, Teams)
  • Setting up new workstations
  • Management and procurement of hardware and software according to IT guidelines
  • Coordination and interface with external IT partners
  • User support: MS Teams, Office 365
  • Management of mobile devices
  • Creation of documentation and participation in internal IT projects
  • Employee training on IT topics (IT security, Office 365, …)
  • Support for the entire IT system (incl. IP telephony system)

What We Offer:

  • A truly great task
  • Exciting clients
  • Flat hierarchies, short decision-making paths
  • Appreciative and respectful interaction
  • Support for your personal development and further training
  • A meaningful and fulfilling workplace with a lot of personal responsibility and the real opportunity to make a difference
  • A creative work atmosphere where laughter is welcome
  • The 747 Team spirit
  • Regular team events
  • Discounted HVV Profi-Card
  • Discounted Wellpass / EGYM membership
  • Corporate Benefits
  • 3x weekly changing lunch, freshly prepared by our hostess

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