IT Technician

Job Title:

Requisition ID:

Job Description:

We are seeking a motivated and reliable IT Technician to join our on-site IT team in Warsaw. This is an excellent entry-level opportunity for someone with a educational background in IT.

In this role, you’ll focus on first-line technical support, ensuring employees have the hardware, software, and network connectivity required for seamless daily operations. Your responsibilities will include setting up and maintaining workstations, resolving support tickets, managing IT assets, diagnosing hardware and software problems, performing basic network troubleshooting, and assisting with routine IT operations.

The ideal candidate is organized, service-oriented, and enthusiastic about learning and developing technical skills within a structured, collaborative environment.

Key Responsibilities:

• Provide first-line technical support for desktops, laptops, printers, and basic IT infrastructure

• Respond to and resolve help desk requests via email, in person, or through a ticketing system

• Install, configure, and maintain hardware and software in line with company standards

• Manage onboarding of new employees: prepare workstations, configure accounts, and provision IT equipment

• Support network connectivity issues (e.g., Wi-Fi, VPN, basic troubleshooting)

• Maintain accurate records for IT assets, including tracking, allocation, and inventory documentation

• Troubleshoot routine hardware/software issues and escalate complex problems to senior team members

• Participate in office moves by handling setup and relocation of equipment

• Assist with recurring IT support tasks and contribute to improving IT support processes

Requirements:

• Proficiency in English (spoken and written), at minimum B2 level

• Educational background in IT or a related field, providing foundational knowledge

• Understanding of computer hardware, operating systems (Windows/macOS), and software troubleshooting

• Ability to perform physical tasks (e.g., lifting and setting up hardware)

• Strong organizational skills and customer-oriented mindset

• Basic knowledge of networking concepts (e.g., IP addressing, DNS, DHCP, VPN)

• Interest in developing toward more advanced roles

• Willingness to learn and grow in a fast-paced environment

• Prior experience in help desk or customer support role is a plus but not required

Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Our World
At Activision, we strive to create the most iconic brands in gaming and entertainment. We’re driven by our mission to deliver unrivaled gaming experiences for the world to enjoy, together. We are home to some of the most beloved entertainment franchises including Call of Duty®, Crash Bandicoot™, Tony Hawk’s™ Pro Skater™, and Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players around the world with innovative, fun, thrilling, and engaging entertainment experiences.
We’re not just looking back at our decades-long legacy; we’re forging ahead to keep advancing gameplay with some of the most popular titles and sophisticated technology in the world. We have bold ambitions to create the most inclusive company as we know our success comes from the passionate, creative, and diverse teams within our organization.
We’re in the business of delivering fun and unforgettable entertainment for our player community to enjoy. And our future opportunities have never been greater — this could be your opportunity to level up.
Ready to Activate Your Future?

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