IT Technician

4 Months ago • 2 Years + • IT & Infrastructure

Job Summary

Job Description

The IT Technician at Bohemia Interactive provides Level 1 technical support to end-users, handling hardware, software, and licensing issues. Responsibilities include installing and managing end-user devices, managing tickets in Jira, maintaining IT asset inventory, managing user accounts and groups in Active Directory, supporting onboarding/offboarding processes, updating technical documentation, and collaborating with other IT team members and departments. Regular travel between Prague and Mníšek pod Brdy is required (company car provided).
Must have:
  • 2+ years experience
  • Active Directory & Office 365
  • Windows 10/11
  • Jira, Confluence, Slack
  • Network Basics
  • IT Process Knowledge
  • Native Czech, B2 English
Good to have:
  • macOS/Linux experience
Perks:
  • 27 days vacation
  • Profit sharing
  • Benefit program
  • Food allowance
  • Free access to all company games

Job Details

IT Technician

Na trhu působíme od roku 1999 a mezi naše nejznámější tituly patří například Arma, DayZ nebo Operace Flashpoint. Aktuálně má naše společnost přes 500 zaměstnanců, z nichž více než polovina jsou vývojáři. Nedílnou součástí samostatného herního vývoje je i podpora od IT specialistů, správné nastavení infrastruktury a perfektně zajištěné technologické zázemí společnosti.

Main tasks

  • Poskytování technické podpory L1 koncovým uživatelům – HW, SW, licence
  • Instalace a správa koncových zařízení pro uživatele
  • Evidence a řešení požadavků a incidentů v tiketovacím systému Jira
  • Evidence IT majetku
  • Správa uživatelských účtů, skupin a zařízení v Active Directory
  • Podpora při onboardingových a offboardingových procesech
  • Vedení a aktualizace technické dokumentace a uživatelských návodů
  • Spolupráce s ostatními členy IT týmu a dalšími odděleními napříč firmou
  • Pravidelné návštěvy našich poboček v Praze a Mníšku pod Brdy (se služebním vozem)

Requirements

  • Minimálně 2 roky praxe na obdobné pozici
  • Jazykové znalosti: čeština – rodilý mluvčí, angličtina – úroveň B2 (podpora kolegů, psaní návodů, dokumentace apod.)
  • Efektivní komunikační dovednosti, zodpovědnost, samostatnost
  • Řidičský průkaz skupiny B

Technické znalosti a dovednosti:

  • Zkušenost se správou Active Directory a Office 365
  • Správa operačních systémů: Windows 10, Windows 11 (znalost macOS či Linuxu výhodou)
  • Základní znalost sítí
  • Znalost základních IT procesů (Incident Management, Problem Management, Asset Management apod.)
  • Zkušenosti s nástroji Jira, Confluence a Slack výhodou

Benefits

  • 27 dní dovolené ročně
  • Podíl na zisku společnosti, benefitní program, příspěvek na stravování
  • Přístup ke všem našim hrám zdarma a další výhody
Applicants should submit their portfolio and CV detailing their previous work experience as well as a cover letter outlining their interest to work for Bohemia Interactive.

Similar Jobs

Gunzilla - Blockchain Go Engineer

Gunzilla

Kyiv, Kyiv City, Ukraine (On-Site)
4 Months ago
Gunzilla - Senior Environment Artist

Gunzilla

Frankfurt Am Main, Hessen, Germany (On-Site)
4 Months ago
Diligent Corporation - Customer Success Manager

Diligent Corporation

New York, United States (Hybrid)
2 Weeks ago
USE Insider - Channel and Partnership Manager - Singapore

USE Insider

Singapore (On-Site)
3 Weeks ago
PayPal - Senior Staff Software Engineer - Backend Python

PayPal

San Jose, California, United States (Hybrid)
4 Weeks ago
GoMotive - IT Support Engineer

GoMotive

Lahore, Punjab, Pakistan (On-Site)
4 Months ago
lifechruh - IT Hardware Support Engineer

lifechruh

Edmond, Oklahoma, United States (On-Site)
1 Year ago
Ubisoft - IT Technician

Ubisoft

Tokyo, Japan (Hybrid)
2 Weeks ago
Clearwater Analytics - IT Support Engineer

Clearwater Analytics

Paris, Île-de-France, France (On-Site)
2 Weeks ago
Lilith games - IT Service Expert

Lilith games

Shanghai, China (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PwC - Executive Assistant

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
7 Months ago
Aptive - Senior Analyst, Technical Accounting

Aptive

Troy, Michigan, United States (On-Site)
3 Weeks ago
CD PROJEKT RED - Senior Motion Capture Specialist

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Sony Pictures Entertainment - Sales Coordinator

Sony Pictures Entertainment

Culver City, California, United States (On-Site)
2 Months ago
Figma - Account Executive, Strategic (Berlin, Germany)

Figma

Berlin, Berlin, Germany (Remote)
2 Weeks ago
ISS Stoxx - Corporate Governance Research Associate

ISS Stoxx

Makati City, Metro Manila, Philippines (Hybrid)
1 Year ago
Epic Games - User Experience Data Research Director

Epic Games

Cary, North Carolina, United States (On-Site)
4 Months ago
Gamomat - 2D Animator

Gamomat

Berlin, Berlin, Germany (Remote)
2 Months ago
Tekion Corp - Senior Software Engineer

Tekion Corp

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Avanade - QA tester

Avanade

Spain (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Jobs in Mníšek, Liberec Region, Czechia

Ness - Experienced Java Developer

Ness

Prague, Prague, Czechia (Remote)
3 Weeks ago
Make - Software Engineering Intern

Make

Prague, Czechia (On-Site)
2 Months ago
bohemia interactive - Lead Technical Designer

bohemia interactive

Prague, Prague, Czechia (On-Site)
9 Months ago
WebTech Corporation - Production Operator

WebTech Corporation

Pilsen, Plzeň Region, Czechia (On-Site)
3 Weeks ago
Make - Data Engineer

Make

Olomouc, Olomouc Region, Czechia (On-Site)
3 Months ago
Make - Software Engineer - Back-end - Core Enterprise Capability

Make

Prague, Prague, Czechia (On-Site)
3 Months ago
Veeam Software - Observability Engineer

Veeam Software

Prague, Czechia (On-Site)
1 Month ago
ISS Stoxx - Purchasing Specialist

ISS Stoxx

Prague, Czechia (On-Site)
1 Month ago
Lilt - Czech Linguist

Lilt

Prague, Prague, Czechia (Remote)
2 Years ago
Make - Product Manager

Make

Prague, Czechia (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

IT & Infrastructure Jobs

Ubisoft - IT Technician

Ubisoft

Tokyo, Japan (On-Site)
5 Months ago
TVH - CoE Lead IT Support Services

TVH

Waregem, Flanders, Belgium (On-Site)
3 Weeks ago
Rackspace Technology - Healthcare IT Services Sales Executive IV

Rackspace Technology

New York, United States (Remote)
1 Month ago
Addepar - IT Support Specialist

Addepar

New York, United States (On-Site)
1 Month ago
Keywords Studios - IT Support Manager/Lead

Keywords Studios

Silesian Voivodeship, Poland (Hybrid)
3 Months ago
Nice - Team Lead, IT Tech Support

Nice

Ra'anana, Center District, Israel (Hybrid)
2 Months ago
Qualcomm - IT Engineer, Senior – Compute BU support

Qualcomm

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago
Applike - IT Support - Working Student

Applike

Hamburg, Hamburg, Germany (On-Site)
2 Years ago
Simcorp - Lead IT Operation Specialist - Meeting Rooms & Conferencing Administrator

Simcorp

Manila, Metro Manila, Philippines (Hybrid)
1 Month ago
CyberArk - IT Business Solution Specialist

CyberArk

Israel (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Bohemia Interactive is a game development studio. The company's goal is to create rich gaming experiences based on various topics of fascination. They have a common goal: to create rich gaming experiences based on various topics of fascination.

Mníšek, Liberec Region, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (Hybrid)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

Prague, Prague, Czechia (On-Site)

View All Jobs

Get notified when new jobs are added by bohemia interactive

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug