Jr. Retention Marketer

We are seeking a Jr. Retention Marketer to own the customer lifecycle and drive growth through strategic, data-led retention campaigns. This high-impact role focuses on converting first-time buyers into repeat customers and maximizing customer lifetime value. Responsibilities include designing email/SMS templates, deploying automated campaigns, coordinating creative content, conducting hygiene checks, and analyzing performance for optimization.

Must Have

• Take full ownership of the customer lifecycle
• Drive growth through strategic, data-led retention campaigns
• Design and set up reusable email and SMS templates
• Plan and deploy automated and one-time campaigns across retention channels
• Collaborate with designers and copywriters for campaign alignment
• Conduct regular QA checks on templates, flows, and lists
• Track campaign performance, analyze metrics, and suggest improvements
• Understanding of customer segmentation, lifecycle stages, and key retention metrics (LTV, churn)
• Ability to write clear, engaging copy for email and SMS campaigns
• Hands-on experience with Klaviyo, Bitspeed, or similar marketing automation tools
• Comfortable working with campaign data and performance reports
• Strong verbal and written communication skills to coordinate with creative and tech teams

Good to Have

• 1.5+ years of experience in D2C retention or lifecycle marketing
• Prior exposure to consumer brands or e-commerce environments
• A detail-oriented approach with a focus on consistency and campaign hygiene

Perks & Benefits

• Flexible remote work (pajamas encouraged!)
• Competitive salary (we value your time and effort!)
• Fun and supportive team culture (we value good vibes and killer memes!)
• Growth opportunities to learn and develop your skills
• Opportunity to make a real impact on growing e-commerce businesses

We’re seeking a Retention Marketing Junior who can take full ownership of the customer lifecycle and drive growth through strategic, data-led retention campaigns. This is a high-impact role where you’ll be responsible for turning first-time buyers into repeat customers and maximizing customer lifetime value.

##### Key Responsibilities

• Template Creation: Design and set up reusable email and SMS templates that maintain brand consistency.
• Campaign Creation: Plan and deploy automated and one-time campaigns across retention channels (email, SMS, etc.) to improve repeat purchase rate and engagement.
• Creative & Copy Coordination: Collaborate with designers and copywriters to ensure campaigns are aligned with messaging, visual identity, and performance goals.
• Hygiene Checks: Conduct regular QA checks on templates, flows, and lists to ensure deliverability and compliance with best practices.
• Reporting & Optimization: Track campaign performance, analyze metrics, and suggest improvements for open rates, click rates, and conversions.

##### Required Skills

• Basics of Retention Marketing: Understanding of customer segmentation, lifecycle stages, and key retention metrics (LTV, churn, etc.).
• Copywriting: Ability to write clear, engaging copy suited for email and SMS campaigns.
• Technical Tools:
• Hands-on experience with Klaviyo, Bitspeed, or similar marketing automation tools used in D2C brands.
• Analytical Thinking: Comfortable working with campaign data and performance reports.
• Collaboration & Communication: Strong verbal and written communication skills to coordinate with creative and tech teams.

##### Preferred Background

• 1.5+ years of experience in D2C retention or lifecycle marketing.
• Prior exposure to consumer brands or e-commerce environments.
• A detail-oriented approach with a focus on consistency and campaign hygiene.

What we offer

• Flexible remote work (pajamas encouraged!)
• Competitive salary (we value your time and effort!) 💰
• Fun and supportive team culture (we value good vibes and killer memes!) 😉
• Growth opportunities to learn and develop your skills
• Opportunity to make a real impact on growing e-commerce businesses

If you’re passionate about building long-term customer relationships and driving meaningful growth through retention marketing, we’d love to hear from you.