Job Description
Paytm, India's leading mobile payments and financial services company, is seeking a KAM(GT) - Team Lead - EDC in Mumbai. This role involves driving sales of EDC devices to merchants in specified micro-markets, ensuring high-quality merchant onboarding to minimize fraud risks, and resolving high-risk issues. The Team Lead will also engage with internal business and technology teams to address bottlenecks and act as a brand ambassador for Paytm.
Good To Have:
- Ability to identify and meet potential clients by growing, maintaining and leveraging your network.
- Good exposure in B2B field sales, cold calling, pre-sales and lead generation.
- Understanding of Technology and User Experience.
- Good communication, sales and negotiation skills.
- Willingness to experiment and improve continuously.
Must Have:
- Increase sales of devices amongst merchants in a specified area.
- Physical movement into micro markets, identifying and selling to good quality merchants.
- Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding.
- Adhere to risk guidelines and visit merchants to resolve high-risk issues.
- Engage with various Business & Technology Teams within Paytm to identify common bottlenecks.
- Possess a bachelor’s degree or above.
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Expectations/ Requirements
- The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
- The role will require physical movement into micro markets, identifying and selling to good quality merchants.
- Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding.
- Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
- Seek references of other good merchants from the converted clients.
- Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
- Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role
- Identify and meet potential clients by growing, maintaining and leveraging your network.
- Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation.
- Understanding of Technology and User Experience.
- Should possess good communication, sales and negotiation skills.
- Willingness to experiment and improve continuously.
Education:
Applicants must possess bachelor’s degree or above.
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