Lead Manager, Global Communications

Job Description

eBay is seeking a dynamic Lead Manager, Global Technology Communications to join our expanding team in Bengaluru, India. This pivotal role will serve as a strategic communications business partner, responsible for internal and external communications that inspire, inform, and engage — with a particular focus on technology and AI transformation.

This leader will support global tech communications efforts while also playing a key role in amplifying eBay’s brand and employer reputation in India as we ramp up hiring in the region. You'll collaborate with global communications and regional leadership to foster cultural consistency, bridge operational shifts, and drive employee engagement at scale.

The ideal candidate will be both strategic and hands-on — equally comfortable developing communication frameworks and rolling up their sleeves to craft compelling content. This is a unique opportunity to shape how eBay tells its technology story globally and locally, while helping unify and empower our growing India-based teams.

Key Responsibilities

• Lead and execute employee communication strategies for global and regional technology initiatives, aligning with business goals and cultural priorities.
• Support eBay’s brand and reputation in India by supporting our social media strategy, targeted messaging, and talent acquisition campaigns as we expand in Bengaluru.
• Drive cultural consistency by helping to develop frameworks that unify globally dispersed teams, reduce silos, and enable scalable collaboration across regions.
• Play a critical role in communicating large-scale organizational change, with a focus on technology transformation and AI-related initiatives.
• Collaborate closely with senior leaders to craft and deliver executive communications, including internal messages, presentations, talking points, and external speaking engagements.
• Contribute to the design and execution of communication strategies that support operational shifts, new ways of working, and team productivity.
• Work closely with global communication partners to advance a strong external tech media presence, ensuring eBay’s voice in AI, ecommerce, and platform innovation is consistently represented.
• Partner with global and India-based teams to help localize messaging in support of eBay’s values, mission, and strategic direction.
• Serve as a trusted advisor to senior technology and product leaders, providing counsel, clarity, and communication best practices.

Qualifications & Experience

• 10+ years in internal/external communications, with at least 5 years focused in the Technology or Ecommerce sector.
• Proven ability to lead communication initiatives across global, matrixed teams.
• Strong written and verbal storytelling skills, with the ability to synthesize complex technical content for multiple audiences.
• Experience supporting change management and cultural transformation at scale.
• A track record of working cross culturally in a large global company with senior executives on high-visibility communications.
• Experience in supporting or managing employer branding efforts, especially in India or APAC markets, is a plus.
• Background in AI, data, or technology transformation communications is highly valued.
• Experience in global organizations with a distributed workforce is preferred.

Personal Attributes

• Operates with cultural sensitivity and emotional intelligence.
• Strategic thinker with a proactive mindset and strong execution capabilities.
• Collaborative, inclusive, and trusted by peers and leaders alike.
• Curious and resilient in the face of ambiguity and change.
• Passionate about storytelling, technology, and unifying diverse teams through communications.

Why eBay?

At eBay, we believe in creating economic opportunity for all. We offer competitive benefits, including parental leave, paid sabbaticals, wellness programs, and retirement planning. We’re committed to building a diverse and inclusive culture — one where every employee feels safe, supported, and empowered to do their best work.

Join us in Bengaluru and help shape the future of global commerce, technology, and culture — one story at a time.