Lead Product Designer

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM
Tide is seeking an exceptional Lead Product Designer to join our team in Financial Services. Financial Services includes products to enable sell and get paid, in-person and online. In this role, you get to work with the team building a world class selling experience for Tide customers and solve the most important problems for micro, small & medium enterprises. We want someone who is excited to join a rapidly growing scale up and contribute in building an experience that can scale across markets and deliver genuine customer value.

ABOUT THE ROLE

• You'll be embedded in a cross-functional squad, partnering with product managers and engineering managers throughout the product lifecycle from discovery through to launch and future iterations.
• Using your full range of Product Design skills to discover, design and deliver engaging, well crafted experiences across mobile and web.
• Evolving design concepts from early-stage prototypes to high-fidelity mock-ups.
• You'll deeply understand the members you're designing for. Whether it's joining user research sessions, gleaning previous insights, digging into usage analytics, or running your own research and analysis.
• You’ll play a supporting role in the evolving design process at Tide; helping estimate design effort required, tracking to OKRs, and measuring how experience impacts our members
• You’ll use the Tide Design System to create experiences that keep the experience for our members consistent and world-class

WHAT WE ARE LOOKING FOR

• At least 3+ years of experience designing digital products for web and mobile platforms in a product design or UX/UI role
• A portfolio or case study that demonstrates great product thinking, user experience, interaction, and visual design skills, a clear process and impact (results)
• Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering
• You are a great storyteller who can clearly paint a compelling picture of the ‘why’ that underpins your work
• You’re impact-driven and are able to be pragmatic about trade offs, striking the balance between going fast and going slow
• Understanding of end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot any technical issues that arise, ensuring that the product meets performance and quality standards
• Experience in moderating user interviews and  usability testing
• Demonstrable proficiency in Figma
• Good understanding of Design Systems and A11Y, to ensure consistency, scalability, and inclusivity

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.