Lead Software Engineer (AWS, C#, GO)
Nice
Job Summary
The Lead Software Engineer at NICE CXone is responsible for designing, developing, testing, and maintaining the CXone software platform. This role involves enhancing and improving software within an agile team, designing projects, coding, creating automation for quality, and delivering high-quality, maintainable code. The engineer will also mentor junior staff and may propose architectural solutions, contributing critical technical capabilities to the team.
Must Have
- Enhance and improve software as part of an agile team.
- Design and present projects to improve processes and platform.
- Code and test projects, create automation for quality.
- Deliver high quality, sustainable, maintainable code.
- Manage time effectively on concurrent projects.
- Collaborate with system analysts and product management.
- Lead or mentor other developers.
- Provide critical technical capabilities.
- 8+ years experience in software development.
- Technical problem-solving skills.
- Experience with C#, .NET, GO.
- Experience building and maintaining AWS based microservices.
- Experience building REST API's.
- Working knowledge of unit testing, common design patterns, and object-oriented software design.
Good to Have
- Experience with information Security.
- Experience with Mongo or Dynamo DB.
- Experience with Rest/Web Sockets/GRPC.
- Experience with Jira.
- Experience with automation/testing tools.
- Knowledge of agile development processes.
- Experience as a technical or team lead.
- Experience with telecommunications/telephony or call centers.
- Experience working in a CI/CD Environment.
Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Lead Software Engineer designs, develops, tests and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Lead Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.
As a Lead Software Engineer, a Typical Day Might Include the Following:
- Work as a member of an agile team to enhance and improve software.
- Design and present projects to improve current process and overall platform.
- Code and test projects.
- Create automation to ensure quality.
- Deliver high quality, sustainable, maintainable code.
- Manage time effectively working on one or more concurrent projects.
- Attend meetings and training as required.
- Works with system analysts and product management for the successful completion of a project.
- Leads team or mentors other developers as needed.
- Provides critical technical capabilities to the team and evangelizes those skills to others.
- Functions as a Technical or Team Lead as needed.
- Follow established department procedures, policies, and processes.
To Land This Gig You'll Need:
- Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
- 8+ years experience in software development
- Well established technical problem-solving skills.
- Experience with C#, .NET, GO
- Experience building and maintaining AWS based microservices
- Experience building REST API's
- Excellent communication skills
- Excellent decision-making skills Working knowledge of unit testing
- Working knowledge of common design patterns
- Working knowledge of object oriented software design
- Team Player
- Desire to work in a fast-paced environment
Bonus Experience:
- Experience with information Security
- Experience with Mongo or Dynamo DB (or equivalent DB system)
- Experience with Rest/Web Sockets/GRPC
- Experience with Jira
- Experience with automation/testing tools
- Experience with/knowledge of agile development processes
- Experience(s) as a technical or team lead or equivalent experience
- Experience with telecommunications/telephony
- Experience with call centers
- Experience working in a CI/CD Environment