Lead Technical Program Mgr (Engineering Services)

3 Months ago • 7 Years + • Product Management • Operations • $152,200 PA - $213,900 PA

Job Summary

Job Description

As a Lead Technical Program Manager supporting Engineering Services, you will play a pivotal role in managing and delivering complex media infrastructure projects. You will oversee large-scale media engineering programs, develop and maintain detailed project plans, timelines, and risk management strategies, ensuring projects meet deadlines, scope, and budget while maintaining high quality. You will collaborate with engineering, product management, design, and other cross-functional teams to define project goals and deliverables. You will act as the primary liaison between different teams, ensuring that all parties are aligned and working towards common objectives. You will leverage your technical knowledge to guide project teams through challenges and decision-making processes, implementing best practices in software development, system architecture, and quality assurance. You will advocate for the customer experience in all program decisions, ensuring video playback, artwork, and metadata solutions meet the highest standards.
Must have:
  • 7+ years of experience in technical program management
  • Proven track record of delivering large-scale, complex projects
  • Extensive experience as a Scrum Master
  • Strong technical background with experience in media engineering
  • Excellent leadership, communication, and collaboration skills
Good to have:
  • Large scale physical facility build-out
  • Critical cross-organizational strategic initiatives
  • Hardware procurement
  • Inter-facility connectivity

Job Details

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Job Summary:

As a Lead Technical Program Manager supporting Engineering Services, you will play a pivotal role in managing and delivering complex media infrastructure projects.

Responsibilities and Duties of the Role:

Lead and Manage Projects:

  • Oversee large-scale media engineering programs from planning through execution.
  • Develop and maintain detailed project plans, timelines, and risk management strategies.
  • Ensure projects meet deadlines, scope, and budget while maintaining high quality.

Collaborate Across Teams:

  • Work closely with engineering, product management, design, and other cross-functional teams to define project goals and deliverables.
  • Facilitate effective communication and collaboration among stakeholders to ensure seamless integration and execution of projects.
  • Act as the primary liaison between different teams, ensuring that all parties are aligned and working towards common objectives.
  • Coordinate with multiple departments to gather requirements, prioritize tasks, and manage dependencies.
  • Leverage your ability to translate technical requirements into actionable plans, fostering a unified approach to problem-solving.
  • Provide regular status updates and conduct reviews to ensure alignment and transparency.
  • Drive cross-functional initiatives, encouraging innovation and collaboration to deliver top-notch media solutions.

Utilize Technical Expertise:

  • Apply your technical knowledge to guide project teams through challenges and decision-making processes.
  • Implement best practices in software development, system architecture, and quality assurance.
  • Stay current with emerging technologies and industry trends to continuously enhance our media engineering capabilities.

Focus on the Customer:

  • Advocate for the customer experience in all program decisions, ensuring video playback, artwork, and metadata solutions meet the highest standards.
  • Analyze customer feedback and performance metrics to identify areas for improvement and innovation.

Promote Operational Excellence:

  • Establish and monitor key performance indicators (KPIs) to track program success and drive continuous improvement.
  • Enhance operational processes to improve efficiency, scalability, and agility within the program management function.
  • Foster a culture of operational excellence and accountability within the team.

Required Education, Experience/Skills/Training:

Basic Qualifications 

What We’re Looking For:

  • Bachelor’s degree required
  • 7+ years of experience in technical program management or a similar role.
  • Proven track record of delivering large-scale, complex projects in a fast-paced environment.
  • Extensive experience as a Scrum Master, with a deep understanding of Agile principles and practices.
  • Strong technical background with experience in media engineering, video playback technologies, or related domains.
  • Excellent leadership, communication, and collaboration skills.
  • Strong analytical and problem-solving abilities.
  • Passion for innovation and a customer-centric mindset.

Preferred Experience

  • Large scale physical facility build-out (new construction of broadcast or datacenter facilities, hardware refresh) 
  • Critical cross-organizational strategic initiatives 
  • Hardware procurement
  • Inter-facility connectivity 

$152,200 - $204,100 (LA Locations) + $159,500 - $213,900 (Seattle + NYC)

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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