Manager, Disaster Recovery

2 Months ago • 5 Years +

Job Summary

Job Description

Toast is seeking an experienced Disaster Recovery Manager to develop, implement, and maintain the organization's disaster recovery plan, ensuring the rapid recovery of critical IT systems and infrastructure during disasters. The role focuses on technical aspects like data backup, system failover, and infrastructure resilience. Responsibilities include updating policies, developing DR plans, conducting regular testing, collaborating with IT teams, providing training, managing DR efforts during outages, and responding to documentation requests from third parties and regulatory agencies.

Must have:

Bachelor's Degree
Minimum 5 years in disaster recovery/resiliency management
Knowledge of DR and resiliency management practices
Understanding of IT, infrastructure, cloud, and data center configurations
Relevant certification (DRCS, CBCP, CBCI, CBCM, BCRP)
Strong analytical and problem-solving skills
Excellent communication skills
Project management skills
Adaptability in challenging situations

Perks:

Competitive compensation and benefits
Healthy lifestyle support
Flexibility for changing needs

4 skills required

4 skills required for this role

Add these skills to join the top 1% applicants for this job

team-management

cross-functional

communication

internal-audit

Job Details

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

The Toast Enterprise Risk and Compliance Management Program provides a coordinated, company-wide approach to identify, measure, monitor, mitigate, and treat risks while enabling the business to innovate and deliver quality products and solutions to serve our customers.

Toast, Inc. seeks an experienced Disaster Recovery Manager responsible for developing, implementing, and maintaining the organization's disaster recovery plan to ensure the rapid recovery of critical IT systems and infrastructure in the event of a disaster or major outage. This role focuses on the technical aspects of disaster recovery, including data backup and recovery, system failover, and infrastructure resilience.

Work Mode: Hybrid (2-3 days in office)

Work Location: Bangalore/Chennai

About this roll* (Responsibilities)

Implement and update disaster recovery policies, guidance, documentation, and systems
Develop and maintain the disaster recovery plans for Toast, including procedures for data backup and recovery, system failover, and infrastructure resilience
Conduct regular disaster recovery testing and exercises to ensure plan effectiveness
Collaborate with IT and technology teams to ensure alignment of disaster recovery plans with infrastructure and systems
Provide training and awareness programs for IT staff on disaster recovery procedures
Manage and lead disaster recovery efforts during an actual disaster or major outage
Respond to and support disaster recovery related documentation requests or actions from third party partners and regulatory agencies

Do you have the right ingredients*? (Requirements)

Bachelor’s Degree required.
At least five (5) years of experience in a disaster recovery or resiliency management role at a fintech, bank, technology company, auditing, or consulting firm.
Excellent knowledge and understanding of disaster recovery and resiliency management practices.
A strong understanding of common IT, infrastructure, cloud-based technology, and data center configurations, terminology, controls, and recovery practices.
At least one of the relevant certification(s) such as the Disaster Recovery Certified Specialist (DRCS), Certified Business Continuity Professional (CBCP), Certificate of the Business Continuity Institute (CBCI), ISO 22301 Certified Business Continuity Manager (CBCM), Business Continuity and Resiliency Professional (BCRP) or other business continuity professional certification
Strong critical and analytical thinking, decision-making, innovative problem-solving, and excellent verbal and written communication skills.
Ability to drive action and build consensus among cross-functional stakeholders. Detail-oriented strong project management skills with the ability to meet firm deadlines.
Ability to adapt in challenging and changing situations, comfortable dealing with ambiguity and uncertainty.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*We love a great bread/food pun

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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