Manager, Human Resources

An immediate opening for a professional who will join forces with the current People team to lead strategic and operational Human Resources activities for the North America team.

In this role, the professional will serve as a key business partner (HRBP) to assigned departments working to support team members at all levels throughout the employee lifecycle.

Alongside the AVP, People the professional will aid leaders in planning and managing their people-related needs in support of business objectives. From employee relations coaching opportunities to learning & development initiatives and total rewards strategy – no two days are ever the same!

Ideally this person will sit in one of our offices, Seattle, LA or NYC.

WHAT YOU'LL DO

Under the direction of AVP, People, support key pillars of the Human Resources practice:

HR Administration:

• Support teammate compliance with all employment policies and procedures
• Maintain awareness and understanding of relevant U.S. and state-specific employment laws and regulations
• Execute and manage all administrative and operational processes and requirements related to Department teams’ people needs
• Update and maintain all HR systems
• Actively network within the industry and IL subsidiary HR community

Relationship Management:

• Build and maintain strong, trusting, productive relationships with Department leads, as well as a deep understanding of the specific roles and responsibilities within each department
• Build and maintain collaborative partnerships to drive consistency and operational efficiency and share best practices

Performance Management:

• In collaboration with AVP, People, plan and implement a performance management strategy across the Department teams that aligns with established guidelines and priorities to optimize teammate performance
• Assist in the establishment and promotion of our performance philosophy, supporting managers and teammates in executing annual processes
• Strategize and implement programs designed to enhance teammate performance, build engagement, and reduce turnover
• Assist in resolving disagreements and disputes, leading termination processes, and supporting the company in any litigation proceedings, as necessary
• Coach managers on all aspects of teammate relations to continually drive individual and team performance

WHAT YOU'RE LIKE

• Your superpower is relationship building, you are trustworthy with a high EQ
• You’re able to lead by example. Upholding integrity and being mindful of agency and legal policy in all cases
• You’re collaborative and inclusive, keen to partner with peers and stakeholders
• You’re comfortable maintaining confidential personnel information and tactfully navigating difficult conversations
• You are passionate about company values, finding daily ways to share with the HR team and company as a whole
• You love to build processes and systems and are incredibly detail-oriented
• You’re analytical and a creative-thinking-problem-solver
• You have a great sense of humor, and you know when to unleash it (and when not to!)

WHAT YOU'VE GOT

• 5+ years of Human Resources management with proven success in talent management, teammate relations, recruiting, performance management, and compensation and benefits administration
• Bachelor’s degree in a related area
• Experience navigating HR landscape with hybrid employee work structure and matrixed teams
• Solid knowledge state of California is essential
• Creative agency experience highly preferred
• Exposure to various staffing structures (FTE, Contract, Vendor)
• Strong interpersonal and consultative skills to effectively manage relationships with teammates at all levels of the organization, including leadership
• Strong influencing and relationship-building skills
• Experience coaching mid-level leaders to improve leadership performance and manage people issues
• Excellent negotiation and conflict resolution skills
• Ability to translate complex, strategic topics into specific, understandable goals, action plans, and deliverables
• Demonstrated effectiveness in identifying needs, developing and executing action plans, and presenting outcomes and recommendations
• Strong verbal and written communication skills, including dynamic presentation skills
• Strong customer service orientation
• Ability to travel as business needs dictate

TO APPLY: For full consideration please upload both a resume and cover letter.

THE PERKS

We’ll pay you to come work here, because we’re generous like that. Our salary range for this role is $90k-$100k, but on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, dental and vision insurance, 401K with company match, extended holidays, flexible summer hours, and volunteer time off to name a few.

ABOUT US

We are a company of 2000 innovators, creators and designers in 22 studios across the world.

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, we have been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes us one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

Join our global team: http://www.wongdoody.com/careers/

We are a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.