Manager, Payments and Partnerships

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The team is composed of regional experts and deep local market operators across Southeast Asia. We are looking to put together the best team that is characterized by industry expertise and local market depth. The team will initiate, managing, and troubleshooting for any initiatives related to the movement of payments both within and outside of the Grab platform. The team will also be in charge of building relationships with regulators and partners to build a collaborative payments ecosystem.

Get to Know the Role

We are seeking a dynamic and experienced Manager for Payments to join our team in Pasig City, Philippines. As a key member of our team, you will be responsible for helping develop our payments strategy, strengthening our relationships with key partners and stakeholders (e.g., payment providers, e-wallets, credit card firms, digital banks, financial institutions, regulatory bodies), and identifying growth opportunities to help expand revenue streams.

You will directly report to the Head, Payments for Grab Financial Group (GFG).

The Critical Tasks You Will Perform

• Co-own and monitor key performance indicators (KPIs) for the payments department
• Help develop and execute the company's payments strategy, aligning it with business objectives
• Develop relationships with key stakeholders, including financial institutions, payment providers, and regulatory bodies
• Analyze payment trends, market dynamics, and emerging technologies to identify growth opportunities
• Manage teams to execute special projects and initiatives that aim to expand revenue streams
• Collaborate with cross-functional teams to enhance the customer payment experience
• Support the implementation and management of payment systems and technologies
• Prepare and present regular reports on payment operations, performance, and strategic initiatives to senior management

What Essential Skills You Will Need

• Bachelor's degree in Finance, Business Administration, or related field; Master's degree or MBA preferred
• Minimum 5+ years of financial services experience, with a focus on fintech and digital payments.
• In-depth knowledge of payment processing, financial technologies, and industry trends
• Excellent strategic planning and project management skills
• Advanced analytical and problem-solving skills, with a data-driven approach to decision-making
• Exceptional communication and interpersonal skills with the stakeholders at all levels
• Proficiency in data analysis, reporting, and financial modeling
• Relevant certifications (e.g., Certified Payments Professional) are a plus
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing industry landscapes

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.