Manager, Sales Development (Outbound)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role

We are deeply committed to empowering our people to succeed, not just in their current roles but throughout their careers. As a Sales Development Manager, you will play a pivotal role in shaping our team and leading our sales development efforts. This position is ideal for a leader who is passionate about coaching, creating opportunities, and fostering an inclusive environment where every voice is heard and valued.

You’ll guide a diverse team of Sales Development Representatives (SDRs), empowering them to grow, thrive, and reach their full potential. Just as importantly, you’ll embark on your own leadership journey, with opportunities for continuous professional development and mentorship that Rippling provides to help you evolve as a leader. Whether through structured learning, peer mentoring, or exposure to senior leadership, your growth is as important to us as the success of your team.

In collaboration with Marketing, Sales, and other cross-functional teams, you’ll develop and execute strategies that drive demand, optimise conversion rates, and improve our sales processes. This role offers you the chance to make a meaningful impact both on your team’s success and your personal career trajectory. If you’re motivated by the opportunity to develop people and hone your leadership capabilities, we’d love to welcome you to our team.

Key Responsibilities

• Spearhead and Inspire: Manage and develop a diverse team of SDRs, focusing on skill-building, career growth, and creating an environment of support and inclusivity.
• Pipeline Growth: Collaborate with Marketing and Sales to drive top-of-funnel activities, implement targeted campaigns, and create high-quality opportunities.
• Data-Driven Strategy: Utilise data to identify trends, drive team performance, and ensure that SLAs and KPIs are consistently met.
• Empowering Coaching: Provide individualised coaching and feedback to help SDRs excel in their roles, improve prospect engagement, and have a positive impact on SDRs development
• Strategic Planning: Partner with Cross functional roles and higher management to align SDR strategies with broader business objectives, bringing fresh ideas to the table.
• Cross-Functional Collaboration: Work closely with teams across the organisation to ensure alignment on messaging, targeting, and campaign execution.
• Talent Development: Actively participate in recruiting, onboarding, and nurturing new SDR talent, fostering an inclusive culture of continuous learning and growth.
• Performance Management: Set clear expectations, track progress, and support your team in meeting and exceeding goals.

Qualifications

• Ability to logically analyse information using data to draw conclusions, optimise team performance, and drive continuous improvement.
• People-Centric Leader: A natural mentor with a proven track record of developing and uplifting sales professionals in a supportive and inclusive manner.
• Proven Track Record: Strong experience in SaaS sales and closing new business with a demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Adaptable and Resilient: Thrives in fast-paced environments, managing change with grace and a solution-focused mindset.
• A true passion for sales & technology - we want leaders who love what they do and inspire their team
• Energetic, upbeat, entrepreneurial, tenacious team player
• Excellent verbal and written communication skills
• College degree or equivalent work experience

*Commission is not guaranteed*