Sr Program Manager - Sales Enablement

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We’re looking for a Program Manager to enable our revenue teams in India. You will have previous experience as Account Executive, Account Manager, or Enablement Program Manager with a strong track record of executing strategic sales enablement initiatives. This role will be responsible for enabling our SDR, Product AE, and AM teams. Alongside Sales leadership, you’ll jointly identify opportunity areas for training and documentation, source and develop training materials - both live and self-paced - and deliver relevant, consumable content to our teams. This role will directly impact and improve our buyer journey across all sales segments. The enablement role supporting India will be responsible for improving our win rates by partnering with sales managers across the Sales organization. You’ll jointly identify opportunity areas for new training approaches, certifications, processes, and assets for the sales team. After you deploy programs to sales teams, you’ll develop systems to measure business impact and iterate as necessary. This is an opportunity to meaningfully play a role in driving Rippling’s growth by developing and testing strategies for all segments of our sales teams to improve their respective close rates and average contract values.

You’ll love this role if you’re passionate about revenue growth and Enablement, getting into the details, deeply understanding why an enablement program is or isn’t resonating, using data to motivate your peers, and making a significant impact on revenue.

What you will do

• Program Manage & Own Enablement Functional Expertise:
• Develop and manage end-to-end Channel AM enablement programs, including onboarding LPs, everboarding programs, sales documentation, and ongoing comms to ensure your programs stick
• You will execute and evaluate program effectiveness to ensure alignment with business objectives
• You will become a domain expert in all things Channel AM so you can have a meaningful impact on strategic decision making
• Communication & Stakeholder Management:
• Partner with the Director of Channel AM and key stakeholders across Product Marketing, Revenue Operations, and Customer Experience to execute and evaluate program effectiveness to ensure alignment with business objectives
• Align stakeholders and collaborate with the broader Revenue Enablement team to execute strategies and manage cross-functional initiatives.
• Presentation / Facilitation Skills:
• Facilitate sales skills training, including MEDDPICC, negotiation, multi-threading, and closing.
• Coach AM on sales skills, processes, and new rollouts, ensuring effective knowledge transfer.
• Project Management:
• Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals. Thrive in fast paced, highly ambiguous environments and get projects to completion
• Coordinate with cross-functional teams to deliver on strategic initiatives.
• Analytical Skills:
• Review and analyze data to inform enablement recommendations based on business gaps.
• Interpret key performance metrics to identify opportunities for impact and ensure rapid AE ramp-up and effectiveness.
• Content Development:
• Create and update onboarding content for new AMs, ensuring relevance and accessibility.
• Develop documentation and reference materials to support AM teams in quickly finding and adopting sales content.

What you will need

• At least 5 years of relevant experience in Enablement, Program Management, Product Marketing, and / or Sales.
• Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed
• Strategic mindset with an ability to navigate ambiguity
• An aptitude for problem-solving and working cross-functionally with others
• Knowledge of MEDDPICC, sales skills training, and best practices for facilitating engaging sessions and conducting reinforcement
• AM, CSM, quota-carrying or enablement experience preferred
• Exceptional communication, presentation, and organizational skills
• Self-starter with a bias towards action
• Strong operational excellence skills – understands how to organize chaos, streamline processes, and create workflows to support more efficient working processes.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

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