Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
As a Manager, Tech Support this role ensures the seamless operation of LATAM support teams by driving performance, resource allocation, and customer success metrics. With proven expertise in managing technical escalations and leading high-performing teams, the manager fosters a culture of accountability, growth, and innovation. By collaborating globally and aligning with cross-functional stakeholders, they help optimize processes, improve operational efficiency, and elevate the customer experience. Leveraging deep knowledge of SaaS environments and software development life cycles, this leader delivers measurable impact through both operational excellence and strategic improvements.
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