Airline Technical Support Engineer - Valencia Office

About This Role

Job Description

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us.

By joining our 24/7 Technical Support team, you will become part of a dedicated global team focused on supporting our clients operating fleet, ensuring aircraft reliability and availability, while also remaining compliant with applicable airworthiness regulations. Are you ready to:

• Plan, monitor and control maintenance activities of aircraft under CAE Management in real-time.
• Manage Aircraft on Ground (AOG) situations and expedite repairs.
• Liaise with OEM on technical issues.
• Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parts.
• Provides technical guidance to maintenance personnel, flight crews and ground personnel, and is available for consultation and decisions on technical operational and procedural matters.
• Troubleshoot and address aircraft technical defects.
• Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
• Collaborate with maintenance teams to develop solutions for recurring problems.
• Maintain accurate records of aircraft maintenance activities.
• Source components from approved vendors in support of the operating fleets.
• Liaise with vendors and manage RFQ’s, PO’s, and shipping information.

Our ideal candidate has:

• Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO or component supplier.
• Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• A proactive attitude and able to take the initiative to address technical challenges.
• Demonstrated ability to work independently, handle multiple concurrent projects and initiatives in a cross-functional setting.
• Skill in simplifying complex processes and work under pressure.
• Strong focus on client satisfaction and delivering exceptional service.
• Flexibility in scheduling, ability to work shifts and weekends as required.
• Availability to respond on short notice.

Preferred Qualifications & Skills

• Prior working experience with Boeing and/or Airbus aircraft families is advantageous.

Shift Pattern

• Morning (07-15) or Afternoon (15-23) shifts with on-call weekends (1 out of 3).
• Hybrid working from the Valencia Office
• International travel 15%

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Position Type

Regular