Senior Project Manager ServiceNow

As a Senior Project Manager, you will lead challenging ServiceNow projects, ensuring they deliver measurable value to clients. You will work with your teams to implement modern, agile methodologies, successfully guiding projects to completion even in complex stakeholder environments. This role involves overseeing the entire project lifecycle from planning to go-live, managing scope, timeline, budget, and quality, and acting as the central point of contact for clients.

Must Have

• Lead multiple complex ServiceNow projects from planning to go-live
• Responsible for scope, timeline, budget, and quality
• Central contact for clients; moderate project and Scrum meetings
• Proactive risk, issue, and change management (RIDAC)
• Create clear project and financial reports
• Ensure agile working methods and coach team & Product Owner
• Close collaboration with account teams and participation in proposals
• Build and maintain strong stakeholder relationships
• Ensure strategic alignment and high customer satisfaction
• Completed university degree
• At least 3 years of experience as a (Senior) Project Manager
• Successfully led ServiceNow implementation projects
• Very good understanding of SDLC and experience with agile methods
• Fluent German and English language skills
• Strong communication and change management skills
• Pronounced consulting expertise and confident stakeholder management
• Experience in leading global, multicultural teams

Good to Have

• Project management or Agile certifications (e.g., PRINCE2, CSM, CSPO) are a plus

Perks & Benefits

• Flexible work models (remote or hybrid) with individually plannable working hours and locations
• Modern IT equipment – you decide which device suits you best
• Diverse training opportunities via our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate benefits with a wide selection of offers in various areas
• Comprehensive additional benefits such as company pension scheme, direct insurance, and capital-forming benefits
• A structured onboarding process with Integration Day and mentoring program for a successful start
• Job bike leasing with attractive tax advantages
• Attractive bonuses if you inspire new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and shared fun

Company Description

As an international, technology-independent consulting company with over 25 years of experience, we are proven experts in digital strategies, platform technologies, cybersecurity, and corporate transformation. Worldwide, we work with more than 10,000 tech and business leaders and hold around 5,000 certifications. Our role as a strategic key partner is underlined by leading cloud and service providers such as AWS, Google Cloud, Microsoft, Salesforce, ServiceNow, and SAP.

We invite you to shape the digital future with us – and to develop innovative visions and solutions for our customers.

What awaits you at Devoteam

We live a modern work culture – flexible, trust-based, and focused on your personal development. With us, you receive:

• Flexible work models – whether remote or hybrid – with individually plannable working hours and locations
• Modern IT equipment – You decide which work device suits you best
• Diverse training opportunities via our Devoteam Academy, including certified training and language courses
• International development opportunities for your personal career boost at Devoteam
• Corporate Benefits with a large selection of offers in various areas
• Comprehensive additional benefits such as company pension scheme, direct insurance, and capital-forming benefits
• A structured onboarding process with Integration Day and mentoring program for your successful start with us
• Job bike leasing with attractive tax advantages
• Attractive bonuses if you inspire new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and shared fun

Job Description

As a Senior Project Manager (m/w/d), you will lead demanding ServiceNow projects and ensure that they create measurable added value for our customers. Together with your teams, you will shape modern, agile working methods and successfully bring projects to their goal even in complex stakeholder environments.

Your tasks

Project Management

• Leadership of several complex ServiceNow projects – from planning to go-live.
• Responsibility for scope, timeline, budget, and quality.
• Central contact person for customers; moderation of project and Scrum meetings.
• Proactive risk, issue, and change management (RIDAC).
• Creation of clear project and financial reports.
• Ensuring agile working methods and coaching of Team & Product Owner.

Delivery & Account Management

• Close cooperation with account teams and participation in proposals.
• Building and maintaining strong stakeholder relationships.
• Ensuring strategic alignment and high customer satisfaction.

Further Development & Community

• Continuous further development in project management, agility, and ServiceNow.
• Active contribution to the optimization of our project management standards.

Qualifications

• Completed university degree.
• At least 3 years of experience as a (Senior) Project Manager.
• Successfully led ServiceNow implementation projects.
• Very good understanding of SDLC and experience with agile methods.
• Project management or Agile certifications (e.g., PRINCE2, CSM, CSPO) are a plus.
• Fluent German and English language skills.
• Strong communication and change management skills.
• Pronounced consulting expertise and confident stakeholder management.
• Experience in leading global, multicultural teams.

Additional Information

We believe in potential. Please apply even if you don't fully meet all requirements. With the right attitude, curiosity, and support from your team, you can grow quickly with us.

We look forward to your application!

Recruiting Team – Devoteam Germany

de.recruiting@devoteam.com

Further job offers can be found at: ServiceNow Jobs - Devoteam Germany