Materials Planning and Customer Service

1 Month ago • 1 Years + • Customer Service

Job Summary

Job Description

As a member of the Wabtec Freight Equipment group, the Customer Service will be key for shipments and customer satisfaction. This role involves strategically organizing open orders, managing weekly shipments, and presenting reports to customers. Responsibilities also include supporting EHS site indicators, managing external and local warehouse shipments, following up on weekly production plans, generating weekly pulse reports, reducing waste in shipments, performing FGI inventory cycle counts, and ensuring compliance and cross-functional collaboration. The job requires working with the Wabtec Apodaca Materials team and customers from Mexico and internationally.
Must have:
  • Bachelor's in engineering, logistics, or related field
  • Data analysis and programming in Excel/Access
  • Fluent in English
  • Minimum 1 year materials/manufacturing experience
  • Minimum 1 year Lean Manufacturing experience

Job Details

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

Wabtec Apodaca Materials team, Wabtec Apodaca Customers from Mx & International and other Apodaca areas like Safety quality and operations

How will you make a difference?

As a member of the Wabtec Freight Equipment group/division, you will be key for the Wabtec Apodaca shipments and customer satisfaction. A Customer Service will strategically organize open orders to be shipped weekly, shipments and present weekly reports to the customers.

What do we want to know about you?

  • Bachelor’s degree in industrial engineering, Logistics, Supply Chain, Business or related field
  • Data analysis, programming in excel and access
  • 100% English
  • Minimum of 1 years of experience in materials / manufacturing
  • Minimum of 1 years of experience in Lean Manufacturing

What will your typical day look like?

  • Support EHS site indicators
  • External Warehouse shipments management
  • Local Warehouse shipments management
  • Weekly production plan follow up
  • Weekly pulse reports with customers
  • Reduce waste in shipments or activities related to
  • FGI Inventory cycle count
  • Compliance & Cross functional collaboration

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.   

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Similar Jobs

Toku - Operations and Process Specialist

Toku

(Remote)
2 Months ago
Humanitarian Operations - 3D Animator

Humanitarian Operations

Edinburgh, Scotland, United Kingdom (On-Site)
1 Month ago
Dynamis Inc - Financial Analyst

Dynamis Inc

Springfield, Virginia, United States (On-Site)
2 Months ago
Hawkeye Innovations - Match Operations Assistant

Hawkeye Innovations

Cologne, North Rhine-Westphalia, Germany (On-Site)
2 Months ago
Zeeco, Inc. - Senior Accounting Analyst

Zeeco, Inc.

State Of São Paulo, Brazil (On-Site)
5 Months ago
Simcorp - Senior Customer Support Consultant

Simcorp

Warsaw, Masovian Voivodeship, Poland (Hybrid)
2 Months ago
GigXR - Customer Experience Manager

GigXR

Los Angeles, California, United States (Hybrid)
1 Month ago
Intelerad - System Support Specialist I

Intelerad

Australia (Remote)
1 Month ago
Tesla - Receptionist

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
4 Months ago
Wolters Kluwer - Associate Director, Customer Success

Wolters Kluwer

Hoevelaken, Gelderland, Netherlands (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Roblox - Principal Software Engineer, Open Platform & AI Enablement

Roblox

San Mateo, California, United States (On-Site)
3 Weeks ago
Haleon - Global Reward Operations Manager

Haleon

Bengaluru, Karnataka, India (On-Site)
1 Year ago
Salesforce - Strategic Account Director - Retail Consumer Goods

Salesforce

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Mattel Inc - Consumer Services Coordinator

Mattel Inc

East Aurora, New York, United States (On-Site)
1 Month ago
Nagarro - Senior Engineer

Nagarro

Mexico (Remote)
8 Months ago
Razer - Partner Success Intern

Razer

Singapore (On-Site)
1 Month ago
MiQ - Senior Financial Analyst

MiQ

Toronto, Ontario, Canada (Hybrid)
1 Month ago
Mistplay - Senior Data Analyst I

Mistplay

Toronto, Ontario, Canada (Hybrid)
2 Weeks ago
PayPal - Sr Specialist Enterprise Servicing

PayPal

Dublin, County Dublin, Ireland (Hybrid)
3 Weeks ago
Coupa - Revenue Operations Consultant

Coupa

Colombia (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Ciudad Apodaca, Nuevo Leon, Mexico

Nasdaq - Director of Client Delivery

Nasdaq

Mexico (On-Site)
1 Month ago
Univision - Junior Purchasing Analyst

Univision

Mexico City, Mexico (On-Site)
1 Week ago
Mcdonalds - Software Engineer III - (C#/Angular)

Mcdonalds

Mexico City, Mexico (On-Site)
1 Month ago
Valeo - Quality PTM

Valeo

San Luis Potosi, Mexico (On-Site)
2 Months ago
Fanatee - Regional Editor – Mexican Spanish

Fanatee

Mexico (Remote)
2 Months ago
Simcorp - Office Coordinator

Simcorp

Mexico City, Mexico (Hybrid)
1 Month ago
Luxoft - Data Engineer for Market Data Projects (with Streamlit Expertise)

Luxoft

Mexico City, Mexico City, Mexico (Remote)
7 Months ago
Brillio - Senior Software Development Engineer

Brillio

Guadalajara, Jalisco, Mexico (Hybrid)
1 Month ago
hogarth - Motion Graphics Artist

hogarth

Mexico City, Mexico (Hybrid)
2 Months ago
Infosys - Java Fullstack Developer

Infosys

Mexico City, Mexico (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Customer Service Jobs

nissan - Customer Experience Validation Analyst (Officer)

nissan

Amsterdam, North Holland, Netherlands (Hybrid)
1 Month ago
Whatnot - Customer Experience Agent (German or Dutch Speaking)

Whatnot

Dublin, County Dublin, Ireland (Remote)
8 Months ago
DevRev - Customer Success Manager

DevRev

Palo Alto, California, United States (On-Site)
1 Month ago
Star schema - Customer Service Representative

Star schema

Greenville, South Carolina, United States (On-Site)
2 Weeks ago
pentair - Customer Service Supervisor

pentair

Brookfield, Wisconsin, United States (Hybrid)
1 Month ago
Blue wire software - Customer Service Representative

Blue wire software

Glens Falls, New York, United States (On-Site)
2 Weeks ago
Interactive Brokers - Technical Support Associate

Interactive Brokers

Tallinn, Harju County, Estonia (Hybrid)
1 Month ago
Linden lab - Customer Support Representative

Linden lab

Atlanta, Georgia, United States (Hybrid)
11 Months ago
Sporty - BR Customer Experience Lead

Sporty

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Year ago
Side - Email Technical Support Specialist

Side

Philippines (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Want to move the world? Want to innovate and bring that innovation to life? At Wabtec, we are in the business of realizing potential – that of the transportation industry, and yours! Drawing on nearly four centuries of collective success across the vibrant portfolios of Wabtec, GE Transportation and Faiveley Transport, we offer employees hands-on opportunities all over the world to shape the future of transportation – as well as their own. Wabtec is focused on performance that drives progress, leveraging our digital expertise, technological innovation, and world-class manufacturing and services to create transportation solutions that move and improve the world. Along with our industry-leading portfolio of products and solutions for the rail and transit industries, Wabtec is a leader in mining, marine, and industrial solutions.

West Melbourne, Florida, United States (On-Site)

Monte Alto, State Of São Paulo, Brazil (On-Site)

Cedar Rapids, Iowa, United States (On-Site)

Johannesburg, Gauteng, South Africa (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

Columbia, South Carolina, United States (On-Site)

Shahjahanpur, Uttar Pradesh, India (On-Site)

Cedar Rapids, Iowa, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by WebTech Corporation

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug