National Apprenticeship Officer (12 month fixed term contract)

Company Description

About Us

The company has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. The company is one of the UK’s largest private sector employers, employing over 170,000 people.

Hybrid Working

This role is based in our office working 3 days in the office and 2 days remotely.

Contract type

12 month FTC

Job Description

The UK & Ireland team is looking for a passionate and organised National Apprenticeship Officer to join our Education, Learning and Development team. This is an exciting opportunity to play a key role in promoting and managing our award-winning apprenticeship programmes, helping to shape the future of talent across one of the most iconic brands in the world.

What You’ll Be Doing:

• Champion McDonald’s Apprenticeships internally and externally, supporting our ambition to be an employer of choice.
• Collaborate with internal teams and external partners including training providers, universities, and Franchisees.
• Lead internal communication campaigns to promote apprenticeship opportunities across the business.
• Coordinate cohorted programmes, including scheduling, resource planning, and learner engagement.
• Support the planning and delivery of National Apprenticeship Week and the annual Apprenticeship Celebration Ceremony.
• Provide guidance on funding and manage queries via The Apprenticeship Service.
• Develop marketing assets such as presentations, videos, case studies, and playbooks.
• Assist in writing award submissions and showcasing success stories.
• Monitor programme performance and identify opportunities for improvement.
• Act as the first point of contact for apprenticeship-related queries and escalations.

Qualifications

What You’ll Need:

• Experience working within apprenticeships, education, or training programmes.
• Background in hospitality or a customer focused industry (preferred).
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Strong stakeholder management and relationship building skills.
• Proficiency in Microsoft Office and a keen eye for detail and accuracy.
• Self-starter with a collaborative mindset and ability to drive projects forward.
• Creative problem solver with a passion for continuous improvement.

What You’ll Get:

• Access to industry-leading training and career development opportunities
• A collaborative and inclusive culture, where your ideas are valued
• Competitive salary plus bonus, cash allowance, free parking, free lunch in the office and gym access
• Hybrid working pattern

Additional Information

Company Vision and Culture…

Our Global vision is to build a better company and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

The company is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

At the company, we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with the company or elsewhere.”

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