Newcomer Housing Specialist- 2025319

undefined ago • 2-3 Years • $41,600 PA - $47,840 PA

Job Summary

Job Description

World Relief is a global Christian humanitarian organization dedicated to engaging the world’s greatest crises in partnership with the church. For 80 years, across 100 countries, it has supported local churches and communities to foster thriving families. This role, Newcomer Housing Specialist, supports newcomers and World Relief program participants in finding, securing, and maintaining housing, guiding them towards economic self-sufficiency.
Must have:
  • Secure housing for arriving newcomers by establishing and maintaining relationships with local landlords
  • Determine participant budget realities, in coordination with the Economic Empowerment team
  • Develop intake process and eligibility criteria for assisting participants with extended housing support needs
  • Assist participants with housing searches, liaising with landlords, and understanding leases
  • Assist participants with rental assistance applications, as needed
  • Educate participants on budgeting/financial literacy, household maintenance and upkeep, and other housing related topics
  • Advocate on behalf of participants with landlords and property managers when maintenance issues persist and explore avenues for upholding tenant rights
  • Represent World Relief on local housing coalitions and rental associations, as well as participate in State-organized housing working groups
  • Maintain and nurture relationships with current landlords, assisting with assessing ongoing educational needs and providing follow-up housing education for participants
  • Create case notes and maintain case file forms
  • Assist in the completion of monthly, semi-annual, and annual grant program reports
  • Update and maintain databases and spreadsheets for reporting and tracking outcomes
  • Field walk-in traffic and assist participants with questions, referrals, and resources during scheduled office hours, as needed
  • Participate in staff meetings, ongoing trainings, and other staff development opportunities
  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Current driver’s license and ability to maintain a clean driving record
Good to have:
  • Bachelor’s degree
  • 2-3 years’ experience working in refugee resettlement, housing, or a related casework-type field
  • Experience working cross-culturally
  • Fluent in Arabic, Dari, Kinyarwanda, Spanish, Swahili, or Ukrainian
Perks:
  • Competitive benefits package
  • Employee discount program
  • Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health

Job Details

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

World Relief seeks a Newcomer Housing Specialist to support newcomers and other World Relief program participants in finding, securing, and maintaining housing as they progress toward economic self-sufficiency.

ROLE & RESPONSIBILITIES:

  • Secure housing for arriving newcomers by establishing and maintaining relationships with local landlords
  • Determine participant budget realities, in coordination with the Economic Empowerment team, when securing housing
  • Develop intake process and eligibility criteria for assisting participants with extended housing support needs
  • Assist participants with housing searches, liaising with landlords, and understanding leases
  • Assist participants with rental assistance applications, as needed
  • Educate participants on budgeting/financial literacy, household maintenance and upkeep, and other housing related topics such as housing searches, providing notice, paying bills, etc.
  • Advocate on behalf of participants with landlords and property managers when maintenance issues persist and explore avenues for upholding tenant rights
  • Represent World Relief on local housing coalitions and rental associations, as well as participate in State-organized housing working groups
  • Maintain and nurture relationships with current landlords, assisting with assessing ongoing educational needs and providing follow-up housing education for participants
  • Create case notes and maintain case file forms
  • Assist in the completion of monthly, semi-annual, and annual grant program reports
  • Update and maintain databases and spreadsheets for reporting and tracking outcomes
  • Field walk-in traffic and assist participants with questions, referrals, and resources during scheduled office hours, as needed
  • Participate in staff meetings, ongoing trainings, and other staff development opportunities
  • Other duties as assigned

JOB REQUIREMENTS:

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree
  • 2-3 years’ experience working in refugee resettlement, housing, or a related casework-type field
  • Experience working cross-culturally
  • Fluent in Arabic, Dari, Kinyarwanda, Spanish, Swahili, or Ukrainian, preferred

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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