Job Description
This role involves supporting the US-based Merchant Operations team in managing eCommerce websites and warehouse channels. Responsibilities include creating digital packing slips using the warehouse management system, resolving stocking PO tickets, communicating with vendors via email and phone, and reviewing product condition (automotive products are a plus). The position requires strong communication skills, attention to detail, the ability to work in a fast-paced environment, and proficiency in Microsoft Excel and cloud-based applications. Prior inbound/outbound phone experience is preferred. This is a fully remote position requiring daily virtual meetings with the US team.
Good To Have:
- Automotive interest/knowledge
- Knowledge of automotive parts
Must Have:
- Strong written & verbal communication
- Detail-oriented & high attention to detail
- Ability to learn & follow processes
- Work in fast-paced environment
- Active listener & team collaborator
- Basic MS Excel skills
- Inbound/outbound phone experience
Perks:
- Paid Time Off
- 100% Remote / Work From Home
- Training & Development
- Performance Bonus
Description
We are seeking a full-time Inbound Support & Reconciliation Specialist to work alongside our US-based
Merchant Operations team. This role will support our eCommerce websites and other warehouse
channels.
Responsibilities:
- Creating digital packing slips in our warehouse management system
- Solve Stocking PO tickets as assigned
- Send email communication to vendors as needed.
- Make outbound phone calls to vendors as needed.
- Automotive interest or knowledge is plus.
- You will be working with automotive products and reviewing the condition of the product.
We are a technology-focused team and our processes run through cloud-based applications and are fully
accessible through remote access.
Requirements
- Strong written and verbal communication skills.
- Detail oriented and has a high level of attention to detail
- Ability to learn and follow processes
- Ability to work in a fast-paced environment with tight deadlines and shifting priorities.
- Active listener and good team collaborator.
- Basic Microsoft Excel skills
- PC proficient
- Prior inbound/outbound phone call experience preferred
- Not required, but a plus: Knowledge of automotive parts
Technical Requirements:
- The ability to attend daily virtual meetings with our US-based team with video and audio
- capability.
- High-speed internet connection.
Location : Remote
Shift Timing : Monday – Friday 8:00AM-5:00PM EST
Benefits
- aid Time Off
- 100% Remote / Work From Home
- Training & Development
- Performance Bonus
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