Job Title: Sales Operations Analyst
Location: San Jose, CA (In Office)
Employment Type: Full-Time
About the Role
Broadcom is seeking a Sales Operations Analyst who is highly analytical, detail-oriented, and passionate about operational excellence. This role is pivotal in supporting our Sales and Global Operations teams by providing accurate reporting, managing order escalations, supply alignment, and ensuring pricing compliance. The ideal candidate thrives in a fast-paced environment, has a strong work ethic, and can balance multiple priorities while delivering exceptional results.
Key Responsibilities
Global Revenue & Forecasting
- Collaborate with marketing, sales, operations to support the quarterly and annual revenue planning process
- Track global revenue and bookings actuals v.s. forecasts to ensure alignment with quarterly targets.
- Provide variance analyses and identify gaps, working closely with Sales, Finance, and Operations teams to address discrepancies.
- Support corporate-level reporting and participate in bi-monthly business reviews with sales leadership teams.
- Coordinate with IT and business users to design and implement sales reports
- Perform ad hoc data analyses for bookings / revenue scenario modeling
Order & Demand Management
- Create and maintain monthly gap reports for Sales review.
- Manage pull-in requests and expedites with Planning; provide updates to Sales within 24–48 hours on latest SSD status.
- Track orders not meeting customer request dates, including forecast gaps, average lead times, and compliance for short lead-time orders.
- Provide ongoing updates to Sales on gaps between customer request dates and commitments; collaborate with Global Operations to resolve issues.
- Work with Global Operations on supportability, build plans, and shortfall analysis for customer requirements.
- Partner with Sales to manage product wind-down demand, preventing buffer and internal build exposure.
- Support internal teams on pricing activities
What We’re Looking For
- 8+ years of experience in Sales Operations, Business Operations, or related roles.
- Ability to work with sensitive and confidential information with the highest integrity.
- Strong analytical and reporting skills, with advanced proficiency in Excel (pivot tables, VLOOKUP, formulas); experience with BI tools is a plus.
- Understanding of demand management, order fulfillment, and supply chain processes.
- Excellent communication skills to interface with Sales, Operations, Division and Finance teams.
- Strong attention to detail, process discipline, and ability to work under tight deadlines.
- Proactive, self-driven, and results-oriented with a strong work ethic.
- Bachelor’s degree in Business, Finance, Supply Chain, or related field preferred.
- Strong revenue reporting and sales/financial analytical skills.