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About Russell Investments, Mumbai: 

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

We are seeking a detail-oriented and tech-savvy Operations Technology Analyst to support and optimize the intersection of business operations and technology. This role is responsible for analyzing operational workflows, identifying inefficiencies, and implementing technology-driven solutions to improve performance, reduce costs, and enhance service delivery.

Years of Experience

•           2+ years of experience in a technology analyst, business analyst, or operations analyst role.

Qualifications

• 2 years of EWP (Enterprise Workflow Platforms) product management (Adobe Workfront strongly preferred) must include hands-on product development and experience with system configuration.

• Bachelor’s degree in IT / Computer Science (or equivalent Education)

• Proficiency in programming languages such as Python and Java.

• Strong skills in Excel, including advanced formulas and VBA/Macros development.

• Familiarity with databases and query languages (e.g., SQL) is a plus.

• Experience working with ERP/CRM systems and process automation tools.

• Strong analytical, communication, and problem-solving skills.

• Ability to manage multiple projects and work independently or as part of a team.

Responsibilities

• Analyze and improve operational workflows using data-driven insights and technology tools.

• Design and implement automation solutions using Excel Macros, Python, or Java to streamline repetitive tasks and reduce manual work.

• Support and enhance business-critical systems such as ERP, CRM, inventory management, and data reporting tools.

• Collaborate with stakeholders to gather requirements and translate business needs into technical specifications.

• Develop custom scripts and applications to support operational initiatives and system integrations.

• Build and maintain dashboards and reports using Excel, Power BI, or other visualization tools.

• Participate in system implementation, testing, training, and user support.

• Monitor performance metrics and proactively resolve technical and process-related issues.

• Maintain documentation, standard operating procedures (SOPs), and training materials.

Candidate Requirements

• Experience with scripting or automation platforms (e.g., Power Automate, Zapier).

• Exposure to API integration and web services.

• Familiarity with Agile or Lean process improvement methodologies.

• Industry experience in sectors such as investment, logistics, finance, or ITES.

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management

• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,

• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.

• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.

• Exemplifies our customer-focused, action-oriented, results-driven culture.

• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.

• Ability to act with discretion and maintain complete confidentiality.

• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.