Order Fulfillment Specialist

13 Minutes ago • 4 Years + • Logistics

Job Summary

Job Description

As an Order Fulfillment Specialist, you will be responsible for implementing sales orders to ensure timely delivery. This involves efficient processing, accurate record-keeping, exception management, and proactive issue resolution to maintain smooth operations from intake to recognition. You will oversee both manual and automated sales orders across multiple channels, including returns, managing the entire sales order process.
Must have:
  • Oversee manual and automated sales orders across multiple channels, including returns.
  • Swiftly address non-touchless and one-time-right flows to enhance order fulfillment efficiency.
  • Provide regular monitoring and updates on order receipts and status.
  • Ensure efficient processing of all sales orders from intake to recognition.
  • Engage with internal departments to address issues and prevent escalations.
  • Bachelor's Degree in Business Administration, Supply Chain, Operations OR Vocational Education in Order Management or equivalent.
  • 4+ years of experience in order management, ordered fulfillment or equivalent OR no experience with Bachelor's Degree.
  • Knowledgeable on MS Excel - Pivot Tables and V-Lookup.
  • Able to communicate efficiently in English.

Job Details

Job Title

Order Fulfillment Specialist

Job Description

Order Fulfillment Specialist

As an Order Fulfillment Specialist you are responsible for implementing sales orders to ensure timely delivery, focusing on efficient processing, accurate record-keeping, exception management, and proactive issue resolution to maintain smooth operations from intake to recognition

Your role:

  • Oversees both manual and automated sales orders across multiple channels, including returns, ensuring oversight of the entire sales order process.
  • Swiftly addresses non-touchless and one-time-right flows to enhance order fulfillment efficiency by resolving root causes.
  • Provides regular monitoring and updates on order receipts and status to aid informed decision-making.
  • Ensures efficient processing of all types of sales orders from intake to recognition, maintaining operational continuity.
  • Engages with internal departments to address issues and prevent escalations, fostering effective collaboration and maintaining accurate records.

You're the right fit if:

  • You have a Bachelor's Degree in Business Administration, Supply Chain, Operations OR Vocational Education in Order Management or equivalent.
  • You posses 4+ years of experience in order management, ordered fulfillment or equivalent OR no experience with Bachelor's Degree preferably with knowledge in Supply chain or equivalent.
  • Knowledgeable on MS Excel - Pivot Tables and V-Lookup
  • You are able to communicate efficiently on English

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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