Job Description
- Assess credit management controls.
- Develop strategies for problematic customers.
- Good communication skills.
- Good negotiation skills.
- Manage Accounts Receivable portfolio.
- Ensure high-quality customer service.
- Resolve issues and escalated items.
- Achieve cash collection and aging targets.
- Apply fundamental collection techniques.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
- Responsible for the day to day management of the client’s Accounts Receivable portfolio.
- Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements.
- Ensure quick resolution by the Credit Control Team of issues and escalated items
- Manage a complex AR portfolio, negotiates and implements payment solutions with clients.
- Responsible for achieving cash collection and ageing targets
- Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio.
Primary Skills
- Regularly assess all credit management controls and procedures for change and improvement.
- Develop strategies and solutions for problematic customers.
Secondary Skills:
- Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
- Good negotiation skills
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
