Order to Cash Manager F/M

Condé Nast is an international media company producing high-quality content, with a footprint of over a billion consumers in 32 markets, across print, digital, video, and social platforms. Condé Nast is home to some of the world's most iconic brands including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit, Wired.

Job Description

The Order to Cash Manager F/M will report directly to the Director Financial Controller, France, and will be part of the local Market Controllership team, located in France.

The Order to Cash Manager F/M will also collaborate with the offshore team, based in Bangalore, as well as with key stakeholders based in the local market, including the Sales and Strategy teams.

Key responsibilities and missions:

Main O2C activities:

• Manage the provision of high-quality and controlled accounts receivable services for the local market.
• Coordinate month-end closing activities related to the O2C process, including (but not limited to) revenue accrual and deferred revenue, with the support and collaboration of the Controlling Ops team (based in Bangalore).
• Coordinate with Billing, AR, and Sales teams to ensure that adjustments related to discrepancies, revenue recognition, contractual discounts, campaign changes, or customer revisions are processed in a timely and accurate manner.
• Support the monthly closing process and account reconciliation.
• Lead collection activities, such as monitoring overdue accounts and referring accounts to collection agencies, to ensure continuous improvement in the DSO figure.
• Analyze and resolve discrepancies in media billing; choose an appropriate action plan that generally involves a resolution leading to customer payment.
• Act as a key contact point for the local market for all O2C-related matters, engaging with the Bangalore team and other relevant stakeholders to ensure timely issue resolution.
• Serve as the primary POC to resolve escalated issues, including working cross-functionally with internal partners.
• Provide monthly reports on billing and AR metrics as defined by global/regional corporate teams.

Management:

• Lead the local O2C team to ensure accurate and timely billing of all invoicing, including print, digital, ancillary, and programmatic media.
• Direct management of the Order to Cash Coordinator.
• Supervision of daily operations and workflow of the remote billing team, as well as local market-based collection activities.

Process Improvement:

• Actively participate in the identification and implementation of process improvement projects for local and global markets, creating added value in terms of operational efficiency and improving controls. Highlight the growth potential of continuous improvements and standardization within the billing and accounts receivable teams.
• Manage and train the billing team on regression testing - integration of new products and services, tools, and technologies into existing operations.
• Establish credit policies: Evaluate and authorize credit limits / actions, e.g., advance payment.
• Establish credit policies: Review and monitor customer payment history and credit limits.

Candidate Profile

• You have experience in accounts receivable and billing management in the following areas:
• Similar sector and credit control
• Significant experience in accounts receivable and credit control across multiple sites
• Strong experience in revenue recognition and accounting, and use of revenue recognition rules
• Demonstrable experience in setting up and effectively leading geographically dispersed teams
• Experience in a process-oriented environment
• Excellent proficiency in system usage and reporting

To join us?

If you are interested in this opportunity, please apply below. We will review your application as soon as possible. You can update your CV or upload a cover letter at any time by accessing your candidate profile. Condé Nast respects the principle of equal opportunities.

Missions and responsibilities may be adjusted based on years of experience.

Compensation is also based on experience.