Order to Cash Operations Analyst
Job Description
- Graduation in any discipline, preferably commerce/business administration
- 3+ years of experience in Operations related roles in multinational companies
- Good communication skills
- Fluency in English is a must
- Advanced computer skills (Google apps)
- CRM related systems
- Strong work ethic & organizational skills
- Analytical and problem solving abilities
- Prioritization, attention to detail and task management skills
- Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
Role Overview:
Responsible for managing order to cash process for NA region.
About the role:
- Performs key activities and problem solving activities related to broad business operations.
- Order to cash end-to-end process, including order management, licensing, provisioning, assets & entitlements, royalties, returns, tech support replacements, logistics, and billing.
- Conducts these activities across a range of go-to-market motions.
- Partners cross-functionally leading problem solving and issue resolution related to order complexity – with sales, channel, legal, deal desk, revenue, product management, finance, and sales operations.
- Works closely with key channel partners building relationships, enabling, and working together important initiatives.
- Collaborates with IT on process and systems improvements.
About you:
- Graduation in any discipline, preferably commerce/business administration.
- 3+ years of experience in Operations related roles in multinational companies.
- Good communication skills: Fluency in English is a must
- Advanced computer skills (Google apps) and CRM related systems.
- Strong work ethic & organizational skills
- Analytical and problem solving abilities.
- Prioritization, attention to detail and task management skills.
Company Benefits and Perks:
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
