Payment Operations Manager - Global Payment

3 Months ago • 5 Years + • Monetization

Job Summary

Job Description

ByteDance seeks a Payment Operations Manager to lead and optimize payment operations in Latin America. Responsibilities include developing and refining payment strategies, supporting new payment options, improving conversion rates, contributing to user growth strategies, defining key metrics, and fostering strong relationships with business partners. The role requires managing relationships with business partners, conducting local research, and supporting the business in achieving growth objectives. The ideal candidate will have 5+ years of experience in operations or payment management, a strong understanding of financial and e-commerce industries, and excellent analytical and communication skills.
Must have:
  • 5+ years payment operations experience
  • Strong analytical & communication skills
  • E-commerce & financial industry understanding
  • Develop payment operation roadmap & strategy
  • Improve payment conversion rates & onboardings
Good to have:
  • Experience in a fast-paced environment

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team We are looking for a Payment Operations Manager to lead and optimize payment operations in the Latin American region, ensuring smooth, secure, and efficient payment processes tailored to the unique needs of the market. This role will involve managing relationships with business partners, local research and supporting the business in achieving growth objectives. Drive operational excellence and deliver exceptional service to merchants, creators, buyers and partners in the LATAM region. Responsibilities - Develop and refine payment operation roadmap and strategy, in collaboration with cross-functional teams such as business, BD, compliance, engineering, design, marketing, and data - Support launches of new payment options and keeps improving the onboarding rate - Identify the key issues of payment conversion improvement, and formulate relevant improvement strategies and drive product solution innovation, lead E2E Conversion rate, PSR,TCR optimization and business growth - Contribute requirements and insight to developing and executing user growth strategies, including developing marketing campaigns, creating content and other value-adds, identifying new trends, and collaborating with XFN teams - Define core metrics and setting goals on the number of users, revenue, engagement metrics, or other key performance indicators that align with business - Maintain knowledge of industry best practices, trends, and performance benchmark - Foster strong relationships with business and partners to enhance collaboration - Assist the team to implement structured workflow, guidelines and improve team efficiency - Monitor and control all stages of the project life cycle and ensure that project targets are met within the project timeline - Monitor and resolve ad-hoc issues by coordinating with internal and external stakeholders
Qualifications
Minimum Qualifications - 5 years of experience in operations or as a payment manager - Good understanding of financial, E-commerce, and payment industries - Strong research, critical thinking, problem-solving skills, analytical skills, communication skills, self-driven, and quick-learner - Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch - Bachelor's Degree or higher in a quantitative discipline such as Accounting or Finance Preferred Qualifications: - Comfortable working in a fast-paced environment with competing priorities and tight deadlines ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Similar Jobs

Evolution - In Studio Game Presenter

Evolution

Atlantic City, New Jersey, United States (On-Site)
3 Months ago
NetEase Games - Senior Legal Counsel

NetEase Games

(Remote)
5 Months ago
Fluence - Senior Legal Counsel - Germany (m/f/d)

Fluence

Erlangen, Bavaria, Germany (Hybrid)
7 Months ago
Goodgame Studios - LiveOps Game Designer - Goodgame Empire

Goodgame Studios

Hamburg, Hamburg, Germany (Hybrid)
4 Months ago
Synechron - IT Risk Management Analyst

Synechron

Halifax, Nova Scotia, Canada (On-Site)
1 Week ago
ByteDance - AI Research Scientist Graduate, Large Language Model (Applied Machine Learning) - 2024 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Creator Operation Manager (BR) - CapCut

ByteDance

State Of São Paulo, Brazil (On-Site)
5 Months ago
ByteDance - Software Engineer, Data Security

ByteDance

San Jose, California, United States (On-Site)
4 Weeks ago
ByteDance - Payment Product Management Intern - Global Payment

ByteDance

Singapore (On-Site)
1 Month ago
ByteDance - Quality Assurance Engineer Graduate (Global E-commerce-US) - 2025 Start (BS/MS)

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Program Lead, International Growth Agency

Google

Dublin, County Dublin, Ireland (On-Site)
2 Weeks ago
Diligent - Product Manager

Diligent

Budapest, Hungary (Hybrid)
2 Weeks ago
The Walt Disney Company - Facility Project Specialist (2-year contract)

The Walt Disney Company

Hong Kong (On-Site)
6 Months ago
bagel ballons - Artist

bagel ballons

(Remote)
1 Week ago
Qualcomm - CPU IR PDN Physical Design Sr Lead

Qualcomm

Hyderabad, Telangana, India (On-Site)
1 Week ago
Eqvilent - Technical Product Owner (Monitoring)

Eqvilent

(Remote)
1 Week ago
Canva - Senior Backend Engineer (Java) Design at Scale - Teams and Education

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Critical mass - Associate Media Director (Operations)

Critical mass

Toronto, Ontario, Canada (On-Site)
1 Week ago
Interactive Brokers - Quality Assurance Engineer (Manual Testing)

Interactive Brokers

Mumbai, Maharashtra, India (Hybrid)
4 Days ago

Get notifed when new similar jobs are uploaded

Jobs in State of São Paulo, Brazil

Magic Media - C++ Mobile Game Developer

Magic Media

State Of São Paulo, Brazil (Remote)
1 Month ago
OKX - Associate General Counsel, LATAM

OKX

São Paulo, Brazil (Hybrid)
1 Week ago
Philips - Philips Develops Internship Program 2025

Philips

Varginha, State Of Minas Gerais, Brazil (On-Site)
4 Days ago
Cadence - Software Engineer II: VIP

Cadence

Brazil (Hybrid)
1 Week ago
Zenoti - Senior Product Specialist

Zenoti

Costa Rica, Mato Grosso Do Sul, Brazil (On-Site)
1 Week ago
Fanatee - Game Engineer - Backend

Fanatee

São Paulo, State Of São Paulo, Brazil (Hybrid)
2 Months ago
undefined - Senior Java Engineer (Affirmative Action for Women)

São José Dos Campos, State Of São Paulo, Brazil (Hybrid)
7 Months ago
Epic Games - Tech UI Designer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
1 Month ago
Epic Games - Senior Game Security Engineer - Asset Integrity

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
4 Weeks ago
Google - Software Engineering Manager, People with Disabilities

Google

State Of Minas Gerais, Brazil (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Monetization Jobs

ByteDance - Beauty Category Campaign Manager (Philippines, E-commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
1 Month ago
ByteDance - Research Scientist in Large Multimodal Models Applications - San Diego

ByteDance

San Diego, California, United States (On-Site)
6 Months ago
Riot Games - Senior Manager, Game Product Management - Unpublished R&D Product

Riot Games

Los Angeles, California, United States (On-Site)
4 Weeks ago
Netflix - Director, Product Management Supply & Insertion (Ads)

Netflix

Los Angeles, California, United States (On-Site)
3 Weeks ago
Quizizz - Revenue Growth Manager

Quizizz

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
ByteDance - Account Management, Lifestyle (Philippines E-Commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
6 Months ago
ByteDance - Content Insights Analyst, Lifestyle - Lemon8

ByteDance

Los Angeles, California, United States (On-Site)
4 Weeks ago
ByteDance - Marketing Intern, BytePlus

ByteDance

Singapore (On-Site)
1 Month ago
ByteDance - Research Scientist Graduates, Large Language Model (Doubao) - 2025 Start

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
ByteDance - Android Software Engineer - Global Payment

ByteDance

Singapore (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

San Jose, California, United States (On-Site)

Tokyo, Japan (On-Site)

San Jose, California, United States (On-Site)

Singapore (On-Site)

Taguig, Metro Manila, Philippines (On-Site)

Jakarta, Indonesia (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug