People Operations Specialist (Part-time)

NewGlobe

NewGlobe is a global leader in delivering large-scale, technology-driven transformations in public education systems. Working closely with visionary governments around the world, our mission is to ensure inclusive, equitable, and transformative education through a unique blend of digital learning platforms and data dashboards, adaptive and scientifically based curricula, teacher training and professional development, and technology for classroom monitoring and performance tracking.

NewGlobe serves as a trusted technical and implementation partner to governments committed to systemic educational change. Its transformation model is built on rigorous data collection to track progress in real time, strong teacher support frameworks with digital guides and coaching, technology-equipped school leadership teams, and evidence-based instructional systems aligned with national curricula. By building these systems at scale, NewGlobe enables governments to sustainably improve learning outcomes, particularly in literacy and numeracy.

People at NewGlobe

People are at the core of what we do, from our field staff visiting government schools to the software developers building our tech platform—and we do it at a massive scale with rapid growth. We are the champions of NewGlobe culture. We find passionate change-makers across rural communities, informal settlements, and global cities who want to lead the movement to reform public education. We help them grow through continuous learning, a strong focus on performance, and extensive collaboration.

We rely on technology to engage with, innovate for, and serve thousands of our people spread across multiple time zones. We are evidence-based, outcomes-driven, and lead through service.

About the role

We’re seeking a part-time People Operations Specialist to support our US-based team (approximately 40 employees), primarily located in Massachusetts, with additional team members in Texas, DC, and Illinois. This role is perfect for an HR professional who thrives in a flexible environment, is comfortable managing systems without an HRIS, and has a knack for staying organized and proactive.

In addition to U.S. support, you will also assist with basic people operations functions for our Europe-based employees (approximately 40 staff), primarily by ensuring employee data is accurate for payroll processing and by responding to general HR inquiries. This will not include direct payroll processing.

What You Will Do

• Employee Data Management (US & Europe): Maintain and update employee records in well-organized file systems to support payroll processing and compliance. Ensure timely and accurate data handoff to payroll teams, especially for European staff.
• Benefits Administration (US): Manage and support our benefits platform (bSwift), including enrollments, changes, and employee communications. Partner with HealthEquity and other vendors as needed.
• Employee Support (US & Europe): Respond to employee inquiries regarding benefits, time off, pay, and employment policies—primarily in Massachusetts and across the U.S., with light support for Europe-based staff on HR topics (excluding payroll execution).
• System & Vendor Coordination: Oversee key vendor relationships (ADP, bSwift, HealthEquity), ensuring systems are accurate, updated, and aligned with business needs.
• Compliance & Record-Keeping: Maintain up-to-date employment records in line with local and multi-state legal requirements. Ensure secure documentation practices without reliance on an HRIS.

What You Should Have

• Proven experience with ADP and bSwift platforms (required)
• Familiarity with HealthEquity, DUA/government portals (strongly preferred)
• Solid understanding of Massachusetts employment law and multi-state HR operations
• Comfort supporting international teams (especially in Europe) on HR data and employee needs
• Strong attention to detail and an organized approach to record-keeping
• Excellent communication skills and comfort working independently
• Resourceful mindset—you’re proactive, solution-oriented, and reliable

Why NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential.

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievements in our mission to transform education.

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