Pharmacy Operations Associate (Rotational Training Program)

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Program Overview:

Our Pharmacy Operations Associate Program is a structured, full-time, rotational program designed for individuals interested in launching a career in healthcare and pharmacy services. Over the course of the program, you will rotate through key operational areas within BlinkRx’s closed-door pharmacy operations. In each rotation you will learn critical business functions and skill sets while getting hands-on experience, mentorship, and the opportunity to contribute meaningfully to our mission.

Upon successful completion of the program, you will be placed in a full-time role within the department that best matches your skills, interests, and organizational needs.

Program Qualifications:

• High school diploma or GED equivalent. Associate or Bachelor degree is a plus
• Strong attention to detail and accuracy
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Patient-centric mindset characterized by a natural inclination for empathy, patience, and a strong desire to help others
• Basic computer skills- proficient in using computer for day-to-day tasks like navigating browsers, entering data accurately, and working on multiple tabs
• Ability to learn and adapt to new technologies

Key Responsibilities:

• Enter and validate pharmacy-related data with accuracy and attention to detail
• Collaborate with internal teams to resolve data entry issues and support prescription fulfillment
• Engage with patients, providers, and insurers via phone and messaging to complete prescription processing steps
• Learn and utilize BlinkRx’s proprietary tools and technologies
• Maintain patient privacy and adhere to security protocols
• Complete assigned learning modules, performance evaluations, and project milestones

Rotational Areas May Include:

• Pharmacy Data Entry & Verification: Ensuring the accuracy and completeness of prescription data
• Prior Authorization Support: Complete and submit prior authorization forms and coordinate with medical offices to file appeals   
• Provider/Patient/Insurer Communications: Conduct outbound calls with patients, providers, and insurers to resolve routine and new issues with patients, doctors and insurers

Location/Hours Training

• Full time, On-site role in Robinson Township (Pittsburgh)
• 9am-5pm EST Mon - Fri for 10 weeks (mandatory training)

Location/Hours Post Training

• Full time, On-site  role in Robinson Township (Pittsburgh )
• Shifts: Variable 8 hour shifts with start times between 7:30am and 1:00pm.
• Need to be open to rotating Saturday shifts

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.