At Pixel, we are more than a user research lab; we are committed to helping Ubisoft create the best gaming experiences by placing players—their behaviors, motivations, and expectations—at the heart of the design process. In partnership with production teams, we analyze player feedback to provide deep, relevant insights and support decision-making. The Player Experience Strategist works within the Player Experience Insights department, supporting portfolio-grouped productions. This role involves collaborating closely with game productions to create innovative player experiences, taking responsibility for the project's player experience, and working with experts to establish and execute strategy from conception to in-game operations.

Must Have

• Develop and execute a player experience strategy from conception to in-game operations.
• Drive the creation of high-impact player experience insights using varied data (game telemetry, surveys, observations, etc.).
• Become a trusted ally in decision-making processes with key production team members and stakeholders.
• Collaborate with other expert teams (Market Knowledge, Community Development) to build influential advanced insights.
• Passionate about games and understanding player behaviors, expectations, and needs.
• Solid experience in conducting mixed research studies and generating insights through data triangulation.
• Good knowledge of video game development and design.
• Ability to represent players while managing diverse stakeholders.
• Results-oriented, capable of producing actionable insights.
• Collaborative team spirit.
• Highly organized, capable of leading multiple studies and projects.
• Ability to evolve in a complex ecosystem, adapting and innovating.
• Experience in research integrated into game production or a Product team, ideally in the video game industry.

Perks & Benefits

• Work environment that awakens creativity and fosters connection.
• Collaborative space focused on professional advancement.
• Learning opportunities.
• Significant social benefits.
• Flexible work policy.
• Hybrid work model (minimum 3 days per week in office, 2 days remote).

Player Experience Strategist – Pixel

Company Description

At Pixel, we are more than a user research lab. We are committed to helping Ubisoft create the best gaming experiences by placing players – their behaviors, motivations, and expectations – at the heart of the design process.

In partnership with production teams and using the various methodologies at our disposal, we analyze player feedback to provide in-depth and relevant insights and support decision-making.

The Player Experience Strategist works within the Player Experience Insights department, organized to support portfolio-grouped productions with user research analysts and reports to a portfolio manager. Employees in these teams can be located in Montreal, Quebec, Toronto, Halifax (Canada), Cary (NC, USA), and Paris (France).

Job Description

The Player Experience Strategist will work closely with game productions and play a major role in creating the best, most innovative player experiences in the industry. This person will be responsible for the project's player experience while collaborating with a team of experts to establish and execute the strategy.

Responsibilities:

• Develop and execute a player experience strategy from the design phase to in-game operations, based on production team priorities, design pillars, and PX objectives.
• Drive the creation of high-impact insights on player experience, using varied data (game telemetry, surveys, observations, etc.) and maximize the use and reach of these results.
• Become a trusted ally in decision-making processes with key production team members and other important stakeholders.
• Collaborate with other expert teams such as Market Knowledge, Community Development, and others to build influential advanced insights.

Qualifications

• Passionate about games and about understanding player behaviors, expectations, and needs.
• Solid experience and relevant achievements in conducting mixed research studies and generating insights through triangulation of multiple data sources.
• Good knowledge of video game development and design.
• Ability to represent players while managing diverse stakeholders with varied priorities and perceptions.
• Results-oriented, capable of producing actionable insights that exceed industry standards.
• Collaborative team spirit, understanding the benefits of working with other experts to optimize efficiency and quality.
• Highly organized, capable of leading multiple operational studies and projects while keeping strategic objectives in view in extended team environments.
• Ability to evolve in a complex ecosystem, adapting to existing standards and processes while improving and innovating.
• Experience in research integrated into game production or a Product team, ideally in the video game industry.

Additional Information

Ubisoft's teams comprise 19,000 people across more than 30 countries worldwide and are united by a common mission: to enrich players' lives through original and memorable gaming experiences. Their energy and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer and believes that diversity of backgrounds and perspectives is essential to creating worlds that allow everyone to thrive and express themselves.

Working at Ubi MTL means enjoying a work environment that awakens creativity and fosters connection. We offer a collaborative space focused on professional advancement, learning opportunities, and well-being (our significant social benefits attest to this!).

If you are excited about taking on exciting challenges, leveraging the latest technologies, and participating in the future of entertainment, join us to create the unknown.

At Ubisoft, you are welcome as you are. We embrace diversity in all its forms. We are committed to fostering an inclusive and respectful work environment for all differences.

Please note: we are committed to promoting a flexible work policy as we value interactions and collaboration between people. Our hybrid work model includes a minimum of three days per week in the office and two days of remote work. If you reside outside Quebec or Canada, relocation will be necessary. If you require a work permit, your eligibility will depend on your education and relevant years of work experience, in accordance with government requirements.