Practice Manager - SASE

This position will be fully remote and can be hired anywhere in the continental U.S
 

The Practice Manager is a key leadership role within our Services consulting division, responsible for the technical leadership and personnel management of the Secure Access Service Edge (SASE) practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support high-quality client engagements. As both a people leader and a billable resource, the Practice Manager will oversee delivery standards, participate in client engagements, and mentor team members to ensure ongoing growth and excellence.

How you’ll make an impact: 

Practice Leadership & Delivery Oversight

• Serve as the primary leader of the SASE consulting practice, collaborating with senior leadership on strategy and day-to-day operations

• Ensure all methodologies and engagement processes are documented, up to date, and consistently applied across all projects

• Review and approve project deliverables for accuracy, completeness, and alignment with customer expectations and statements of work (SOW)

• Participate in client engagements, including kickoff calls, on-site meetings, and final presentations to ensure technical quality and client satisfaction

• Monitor consultant performance on a per-project basis and maintain data for ongoing reviews and development

Staffing, Mentorship & Development

• Collaborate with Practice Directors and leadership to make staffing decisions aligned with consultant skills, goals, and client needs

• Ensure consultants are equipped with the necessary resources and delivery plans for successful project execution

• Mentor consultants through engagements, especially where a skills gap exists, and provide ongoing support and pairing as needed

• Facilitate annual and pre-engagement training plans for skill development

• Manage consultant utilization effectively, aligning bench time with practice research and capability-building goals

• Conduct semi-annual performance reviews focused on development, training, and career growth

​Sales & Pre-Sales Support

• Provide technical expertise and sales enablement support for Network and Edge Security services, with an emphasis on SASE.

• Contribute to the creation and maintenance of pre-sales materials, including:

• Customer-facing one-pagers and service descriptions

• Internal sales battle cards

• Practice brochures and website content

• Support Optiv Account Managers and inside sales teams with client interactions, technical scoping, and SOW review.

• Assist in developing sales training materials and sanitized deliverable examples for reuse.

Subcontractor & Project Support

• Identify and manage subcontractor resources as needed, including SOW creation and coordination with the Delivery Management team.

• Track pending project pipeline to forecast skills needs and plan resourcing accordingly.

What we're looking for:

• Minimum 7 years of experience in information security, with a strong emphasis on SASE solutions (e.g., Netskope, Zscaler, Palo Alto, Cisco)

• 3–5 years of experience managing professional services teams in a high-growth environment

• 3–5 years of experience with cybersecurity projects including risk, compliance, threat management, and digital resilience

• 5–7 years of experience working with regulatory frameworks such as HIPAA, HITECH, FISMA, NIST CSF, GDPR, and MITRE ATT&CK

• Strong leadership and communication skills, both written and verbal

• Ability to interface with clients at all organizational levels

• Demonstrated experience in team development, project quality assurance, and client satisfaction

• CISSP or other relevant cybersecurity certifications preferred

Other Requirements:

• Ability to travel up to 40% of the time

• Willingness to work more than 40 hours per week as needed

• High school diploma or GED required; BS/BBA preferred

Job Application Window

This position accepts applicants for a minimum of 4 business days after the job posting date and will remain available until an applicant has been selected for the position.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.

• Work/life balance

• Professional training resources

• Creative problem-solving and the ability to tackle unique, complex projects

• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.

• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.  

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