PreSales Solution & Bid Manager - Healthcare BPO

Job Description: PreSales Solution & Bid Manager 

Location: Gurgaon, India 
Department: Pre-Sales / Bid Management – Healthcare BPO 
Experience required- 8 to 12 years

Key Responsibilities 

• Drive the full bid lifecycle: opportunity qualification, RFI/RFP/RFQ analysis, solution design, pricing strategy, proposal creation, and submission. 

• Lead the development of customized, client-focused pitch decks and solution presentations to support sales and account teams. 

• Work closely with internal stakeholders (Sales, Delivery, Finance, Technology, Compliance, Legal) to develop holistic and scalable healthcare BPO solutions. 

• Translate complex solutions into compelling visual narratives for decision-makers, including executive summaries and business value articulation. 

• Participate in client meetings and presentations to explain proposed solutions and answer technical/commercial queries. 

• Maintain and continually improve a repository of proposal templates, case studies, and reusable solution content. 

• Perform competitive analysis and win/loss reviews to refine future proposals and enhance win probability. 

Required Experience & Skills 

• Total Experience: 8–12 years in pre-sales, bid management, or solutions consulting; at least 3–5 years in healthcare BPO services. 

• Domain Knowledge: Familiarity with US healthcare payer and provider operations, including RCM, patient/member engagement, prior auth, coding, and claims management. 

• Pre-Sales Proficiency: Strong RFP/RFI response writing, solution design, stakeholder management, and pricing model understanding. 

• Presentation Skills: Proven ability to design high-impact pitch decks and present value-driven narratives tailored to client needs. 

• Tools Expertise: MS PowerPoint (advanced), Excel (financial modeling), Word, and collaboration tools (e.g., MS Teams, SharePoint, CRM systems). 

• Communication: Excellent written and verbal communication skills; experience in client-facing roles preferred. 

• Education: Bachelor's degree in Engineering, Life Sciences, Healthcare Management, or Business; MBA or advanced qualification is a plus. 

Preferred Attributes 

• Experience working with global sales teams and offshore delivery models. 

• Exposure to automation, AI/ML, or digital transformation in healthcare operations. 

• Certifications in bid/proposal management (e.g., APMP) or domain-specific credentials (e.g., CPC, CCS-P) are advantageous.