Principal Presales Solution Architect - Digital Workplace Solutions

12 Minutes ago • 5-8 Years
Devops

Job Description

The Principal Presales Solution Architect for Digital Workplace Solutions will gather and analyze client requirements, set solution and pricing strategies, and develop comprehensive proposals. This role involves leading solution reviews, participating in client meetings and contract negotiations, and developing Statements of Work. The ideal candidate will have 5-8 years of experience in End User Managed Services/Digital Workplace Services, with a strong background in presales solution architecture, proposal development, and cost/benefit analysis.
Must Have:
  • Gather and analyse client requirements and volumetrics.
  • Set solution and pricing strategy.
  • Develop effort and cost estimates.
  • Develop client facing proposals.
  • Lead solution reviews and obtain approvals.
  • Participate in client meetings and contract negotiations.
  • Develop client Statement of Work (SoW).
  • Bachelor’s degree in business, finance, or technology.
  • Strong English language skills.
  • 5-8 years in End User Managed Services/Digital Workplace Services.
  • 2-3 years presales solution architect experience.
  • Understanding of competitive landscape, products, and services.
  • Excellent communication, analytical, and troubleshooting skills.
  • Experience in pre-sales solution design for end user services.
  • Experience in proposal development and design review.
  • Skills in winning theme development and presentation.
  • Experience developing cost/benefit analysis.
  • Ability to determine solution risks.

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What success looks like in this role:

  • Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,).
  • Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
  • Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
  • Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
  • Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW

You will be successful in this role if you have:

  • Bachelor’s degree in business, finance, or technology or equivalent
  • Strong English language skills are mandatory
  • 5 to 8 years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred
  • Has a good understanding of competitive landscape, products and/or services
  • Excellent communication, analytical and troubleshooting skills
  • Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
  • Experience developing cost/benefit analysis and determining the risk associated with a given solution

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

About Us

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

https://www.unisys.com/unisys-legal/recruiting

Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity

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