Process Support Engineer IV - (E4)

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible® the next generations of technology, join us to Make Possible® a Better Future.

What We Offer

Location: Hsinchu,TWN

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

What You’ll Do

As a Process Support Engineer (PSE), you’ll play a key role in guiding products through the entire lifecycle, from initial concept to final qualification. As a PSE, you will optimize product recipes to ensure peak performance tailored to our customer’s needs. You will collaborate with our globally recognized R&D teams and work directly with customers in their fabrication facilities to create cutting-edge solutions.

Role Responsibilities:

• Draw from your specialized expertise to provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work closely with the customer to develop leading-edge processes to manufacture the most advanced semiconductor chip, with equipment optimized to their needs
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
• Apply your extensive knowledge of best practices to identify innovative solutions
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead functional teams or projects

Qualifications:

• Master’s degree or PhD in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field.
• Above 10 years of experience in the semiconductor fab or equipment industry, with a minimum of 5 years specializing in PVD technology. Experience in advanced packaging PVD and related process flows is a strong plus.
• Demonstrated ability to lead cross-functional teams and manage projects effectively. Strong English communication skills with the ability to explain complex ideas and collaborate across internal and external stakeholders.

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