Product Manager, Dental
Job Description
- Experience in claims, account management, or implementation.
- Ability to work independently and under pressure.
- Ability to bring clarity to ambiguous ideas.
- Minimum 3 years of experience in product management.
- Direct dental group insurance experience.
- Ability to develop product vision and roadmaps.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to handle multiple priorities.
- Strong teamwork and collaboration skills.
- Excellent organizational skills.
- Analytical and problem-solving skills.
- Project management experience.
- Experience in a matrixed environment.
- Entrepreneurial mindset.
- Financial acumen and analytical skills.
- Knowledge of Agile and Lean product development.
- Bachelor's degree or equivalent experience.
The Dental Product Manager plays a key role in developing, supporting, implementing and managing our dental insurance products to meet market needs, drive growth, and enhance member value. This role champions innovation by identifying and implementing forward-thinking solutions that differentiate our dental product portfolio while serving as the product subject matter expert, working cross-functionally with underwriting, sales, marketing, digital, legal, state filing, compliance, government relations and clinical teams to ensure product competitiveness, compliance and success. The areas of focus for this role includes, but is not limited to: business case development, supporting the development and implementation of the dental products and services, defining and overseeing the go-to-market activities, and supporting all current/inforce dental products, services and capabilities.
You Will:
Contribute to the development of a clear product vision and roadmap that is aligned with Guardian’s goals and objectives.
Assess key market factors, including competitive landscape, consumer and policyholder insights, and unmet customer needs to identify areas of opportunity for differentiated dental product or service enhancements to meet customer expectations and achieve growth for Guardian.
Support monitoring and participating in industry trade groups, meetings and other activities and sharing key learnings with all internal stakeholders.
Accountability for monitoring KPIs to ensure proper adoption and performance outcomes are achieved.
Work independently but also collaborates with the rest of the product managers and matrix partners to identify opportunities and deliver on shared initiatives.
Communicate effectively by articulating information in a manner that is easily understood, both internally and externally, across all levels of the organization and in large public forums.
Support negotiations with vendor partners, and influences stakeholders across multiple teams and departments.
Execute product management processes throughout the product lifecycle, including product development, roadmap planning, and launch activities.
Ensure that procedures and systems are updated as necessary and that changes are communicated to all interested parties.
Conduct regular market research and analysis to keep abreast of trends and adapt to the ever-changing market environment.
Deliver and present reports, product plans, and competitive analyses to internal stakeholders.
Support the development of compelling presentations and documentation. This includes representing Guardian in Thought Leadership webinars and speaking engagements, broker meetings and roadshows, industry associations, etc.
Responsible for developing and delivering product training and communication—both internally and externally—to ensure clear, consistent, and accurate messaging that supports the value proposition and effectively educates distribution partners and key stakeholders on product positioning.
You Have:
Minimum 3 years of experience in product management, preferably in claims, account management, implementation, and/or product management.
Direct dental group insurance experience.
The ability to contribute to the development of a clear product vision and translate that vision into actionable product roadmaps. Produces clear supporting documents in PowerPoint, Excel, etc.
Excellent communication, negotiation, and stakeholder management skills
Ability to effectively handle multiple priorities.
Fosters a high level of teamwork and collaboration between employees, teams, across departments and the field as appropriate.
Possesses excellent organizational skills.
Exhibits analytical and problem-solving skills; comfortable using metrics and data to form insights, guide decisions, and measure success.
Project management experience with a track record of delivering results on time and within budget.
Experience working within a matrixed environment and contributing to cross-functional teams.
Entrepreneurial – ability to work independently and under pressure; ability to bring clarity to ideas that may appear unclear or ambiguous in concept.
Exhibits financial acumen, analytical skills, ability to analyze and communicate financial information, and support business case development.
Knowledge of Agile and Lean product development methodologies.
Bachelor's degree or equivalent experience in business, computer science, marketing science or related fields.
Location:
- Preferred locations: Bethlehem, PA; Boston, MA; or New York, NY
- Hybrid work arrangement (3+ days in office per week)
- Approximately 20% travel with the position
