Production Tech
Job Summary
Job Description
As a Trek Production Technician, no two days are the same. This role focuses on maintaining bikes flawlessly and building customer relationships. The ideal candidate is a skilled technician capable of completing over 50% of the team's repairs, prioritizing speed, consistency, accuracy, and quality. This Lead Technician will handle complex repairs, requiring elevated technical, communication, leadership, and problem-solving skills.
Must have:
- Keep bikes running flawlessly
- Build relationships with bike owners
- Complete over 50% of total repairs
- Repair bikes quickly and consistently
- Maintain accuracy and quality
- Handle complex repairs
- Possess elevated technical skills
- Possess communication skills
- Possess leadership skills
- Possess problem-solving skills
- Self-motivation
- Positive, team-focused mentality
- Willingness to pitch in on any task
- Fantastic hospitality
- Warm, approachable manner
- Great listening skills
- Drive to help
- Top-notch communication skills
- Impressive attention to detail
- Love for tinkering
- Eagerness to learn bicycle servicing
- Desire to continually learn service methods and new technologies
Perks:
- Flexible work schedule
- Opportunity for increased pay based on efficiency and production level
- Minimal interaction with customers
- Access to industry’s best tools
- Potential for paid travel to other US based Trek Stores
- Flexible and fun company culture
- Competitive health care
- PPO & HDHP medical plan options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts (FSA)
- Free life insurance & optional term life insurance
- Competitive vacation package
- 401(k) with match
- Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Paid company holidays
- Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
- Employee discounts on all product
- Deep partner retail discounts
2 skills required
Job Details
As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.
What you’ll experience on the job:
- Flexible work schedule
- Opportunity for increased pay based on efficiency and production level
- Minimal interaction with customers
- Access to a full complement of the industry’s best tools
- Potential for paid travel to other US based Trek Stores
What you’ll bring to the team
- Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
- Top-notch communication skills
- Impressive attention to detail and a love for tinkering ‘til you figure it out
- Eagerness to learn the ins and outs of servicing bicycles
- A desire to continually learn proper service methods and new technologies
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