Program Management- Manager

About Paytm Group:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role:

We are looking for an experienced program manager in our Payments team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Maturity, good judgment, negotiation skills, ability to influence, analytical talent and leadership skills are essential traits to be successful in this role.

Responsibilities:

• Develop an in-depth understanding of Paytm's payments product suite
• Plan and Drive complex programs simultaneously from initiation through launch
• Collaborate with multiple cross functional teams across Paytm to drive program launch, ensuring ownership of the program
• Proactively identify and resolve project issues by effectively working with Product Managers, Business Owners and Engineering Teams
• Report and communicate progress and status of projects to relevant stakeholders
• Build program review cadence and bring discipline to track success objectively
• Assist in production launches, coordinate UAT, implementation of process change and trainings as needed
• Help in quarterly roadmap planning by reaching out to dependant business and prioritizing their asks

Basic Qualifications :

• 3 - 5 years of experience in managing projects across cross functional teams
• Experience working directly with engineering teams and business stakeholders
• Bachelor's degree in Engineering, Computer Science or related technical field
• Should have basic understanding of technical jargons and should be able to communicate freely with Technical/Engineering teams.
• Strong oral and written communication skills are crucial
• Prior work experience in payments preferred
• Experience of working with an International team or counterparts will be a plus point
• Structured thought process to help think clearly, analyze quantitatively, problem-solve and prioritize tasks
• Ability to comfortably and confidently present to all levels within the enterprise and to work with both technical and non-technical individuals
• Results oriented person with a strong delivery focus who can work independently and collaboratively with teams
• Strong acumen for automation in Google sheets like Macros and willingness to explore more Gen AI tools for project management automation.

Preferred Qualifications :

• Masters in Business Administration
• PMP Certified

Why join us:

• Work with a high-performing and passionate product, design, and engineering team.
• Shape the future of credit for millions of users.
• Build at scale in one of India’s most dynamic and regulated spaces.
• Flexible and inclusive work environment with fast decision-making and ownership.

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.

It’s your opportunity to be a part of the story!