Program Manager Intern (MBA) - VALORANT

Production Operations Managers are accountable to provide VALORANT Leadership a consistent and maintained project portfolio, partnering with Production to ensure rituals, processes and input/output of project status is delivered to expectation. They partner closely with Production as well as Business Operations to ensure a consistent and highly effective communication program is maintained bridging both.

VALORANT is Riot’s take on a character-based, tactical shooter. As a Production Operations Manager on the VALORANT Operations Services Team, you’ll be responsible for helping Riot deliver a consistently maintained, managed and communicated Portfolio of projects and programs essential for VALORANT releases. You will keep the players' experience in mind as you track progress, manage programs, build and maintain Production tracking and communication best practices, and organize priorities and goals. You will work closely with all teams in VALORANT. You will report to the Senior Manager Production Operations, within the Operations organization.

Responsibilities:

• Work on VALORANT level Project Portfolio

• Work and align across multiple teams to lead social, commerce and other game features

• Accountable for the communication program inclusive of Production and Leadership

• Ensure team's work matches overall project priorities and goals

• Plan out and track development milestones and timelines, ensuring any changes are communicated to the stakeholders for cross team visibility

Required Qualifications:

• Currently enrolled in a computer science, engineering, or related degree program

• Available to work full-time hours for 10-12 weeks remotely in our US based offices

• Authorized to work in the country that you reside in during this remote program.

• Knowledge of the feature development process

• Experience managing complex programs that include processes, Executive level communication and production delivery challenges

• Experience partnering with qualitative and quantitative research/analysis professionals

Desired Qualifications:

• Professional experience as a Game or Software Development Producer, Product Manager, or Program Manager

• Professional experience as a manager coaching and mentoring junior production and/or project team members

• Experience shipping a games or software development products

• Experience working with teams that develop microservices

• Familiarity with product monetization strategies

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Responsibilities:

• Support the current R&D projects through the production pipeline and process

• Work and align across multiple teams to lead social, commerce and other game features

• Plan out and track development milestones and timelines, ensuring any changes are communicated to the stakeholders for cross team visibility.

• Manage collaborations with partners, bridge the gap between organizations by facilitating discussions and encouraging agreement between leads to make decisions that affect game service and operations in China

• Support all launch and release activities that may not be limited to tech, publishing, translation, live ops, etc.

Required Qualifications:

• Currently enrolled in an MBA program or related degree program

• Available to work full-time hours for 10-12 weeks remotely in our US based offices

• Authorized to work in the country that you reside in during this remote program.

• Proficient in Google Suite, Excel

• Proven problem-solving and organization skills

• Excellent verbal and communication skills

• Experience in product management

Desired Qualifications:

• Full-lifecycle project ownership, from creation to launch

• Familiarity with Chinese e-commerce and social systems in mobile games

• Experience conducting market analysis and leveraging the learnings through new product designs

• Experience using project management tools to track and achieve project milestones (Favro, Trello, JIRA, Notion, etc.).

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

Riot Internships are paid, and we offer relocation and housing support. You can expect subsidized meals and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Programs team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.

Applications Close January 6th 12:00pm PT

(Remote Only) The hourly rate for this internship is USD $34.81.

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

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It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).