Description
Position at Apexon
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Role Description:
You’ll be responsible for (Responsibilities):
-
- Apply statistical techniques, trend analysis, and continuous improvement tools on the product, process and program performance to provide early warning indicators for initiating preventative or corrective actions.
- Initiate, facilitate, manage, and validate the effectiveness of root cause analysis, corrective, and preventative actions utilizing analytical capabilities and communications skills.
- Review and analyze project and customer requirements and assisting project teams in tailoring and using customers’ procedures, methods, templates, and tools.
- Establish verification and validation processes for the inspection and acceptance of hardware, software, and data deliverables.
- Develop, refine, and present metrics to drive improvements and behaviors
- Spearhead root cause analysis, facilitate corrective actions, and implement closed-loop process controls to improve product/process predictability and capability.
- Implement and support product quality strategies using methodologies such as Six-Sigma, Lean, and Advanced Product Quality Planning (APQP).
- Support the creation and execution of an effective AS9100D internal audit strategy to verify the conformance of processes per the Quality Management Systems (QMS).
- Investigate defects, root cause, and corrective actions, and drive the parts failure investigations.
- Communicate failure analysis reports to stakeholders and input the data into the SAP/ETQ system when required
- Support the maintenance and upkeep of all requisite internal and external records and revision of approved quality plans and procedures to meet changing requirements.
- Manage customer escapes and customer complaints data using the customer portals.
- Create presentation materials for senior management, including reports to Customers and Government representatives.
- Conduct weekly calls with the customer’s program quality team and share failure analysis reports with stakeholders
- Support the coordination and execution of monthly Corrective Action Boards (CABs) and Management Reviews.
- Provide monthly status reports containing the customer's baseline performance metrics, detailed progress reports, and discussion of critical path timelines.
- Participate in all required meetings, including a kick-off meeting with the customer to present a briefing of the work to be completed, project schedules, and overall goals
Work Experience
- Bachelor’s degree in engineering or related field and 2-4 years of experience
- Knowledge of GD&T specifications and industry standards
- Ability to communicate with all levels within the company and external customers.
- Knowledge of Quality Management System Documentation as it relates to production practices.
- Possess strong written and verbal skills.
- Proficient in Microsoft Office products
- Experience with SAP
- Experience with Excellence Through Quality (ETQ) software
You’ll have (Qualification & Experience):
- Bachelor's Degree in related field is required.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.
As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development