Project Manager - SRE

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $340 million at a $2 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

The Role:

• Zeta is looking for an experienced Project Manager with expertise in project management skills and methodology. Expertise in Jira, Jira Automations, and Jira integrations. This is a customer facing role and the ideal candidate will be responsible for managing projects effectively, great at stakeholder management, collaboration with different teams & BUs, Publish monthly reports/dashboards for internal and external stakeholders.

Responsibilities:

• Oversee project lifecycles, ensuring successful delivery within scope and timelines.
• Design, implement, and optimize Jira workflows and automations to improve project efficiency.
• Collaborate with cross-functional teams, ensuring seamless project delivery by better planning and risk management.
• Develop and maintainProject plan, dashboards, reports, and automation rules to enhance project tracking and reporting.
• Manage & collaborate with internal and external stakeholders effectively.
• Manage planned & ad hoc requirements from stakeholders, prioritise deliverables and expertise in change management.
• Share weekly/monthly communications on Project/program status through dashboards.
• Ensure adherence to project management fundamentals (scope, risk, schedule, and quality management).

Skills:

• Strong expertise in Jira administration, Jira workflows & reports. Preferred to have proficiency in Jira scripting automation rules and workflow optimization.
• Solid understanding of project management principles, methodologies, and best practices.
• Experience in managing software delivery projects inAgile, Scrum, or Kanban-based projects/methodologies.
• Excellent stakeholder management and communication skills.
• Ability to analyse complex problems and implement Jira-based solutions.
• Familiarity with DevOps function - CI/CD pipelines, DevOps tools, and ITSM frameworks.
• Prior experience working in a technology-driven or SaaS-based environment.
• Familiarity with Cloud based software project delivery.
• Familiarity with SRE KPI monitoring for program success. Make data-driven decisions based on performance metrics.

Experience and Qualifications:

• Minimum 3+ years of experience in PM role.
• Preferred: PMP, PRINCE2, CSM or any relevant project management certification.
• Experience in managing project operations and BAU activities as part of DevOps/SRE function.

Zeta is an equal opportunity employer.

At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.