Public Safety Technical Architect

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The International Command Centre Software presales team is responsible for defining, designing and demonstrating software solutions based upon our public safety portfolio in all territories excluding North America. The team also demonstrates Motorola Solutions’ wider portfolio, including body worn and in car video solutions, fixed video and land mobile radios.

The team provides specialist support to our regional sales teams concerning both our portfolio and the customer’s domain. To do so, the team possesses detailed knowledge of our portfolio as well as deep knowledge of the customer’s domain. This includes not only technical expertise but also knowledge of how our customers expect such solutions to be deployed and managed in service.

Job Description

You will be responsible for the technical sale of compelling applications to public safety agencies using consulting-led selling techniques. The applicant will serve in an architect capacity with customers and their requirements to develop solutions that are supportable from a technical perspective. The applicant will be responsible for understanding all aspects of complex solutions and top level requirements, and will coordinate with other functional areas, subcontractors, partners, and customers in finalizing requirements and addressing technical issues.

In order to propose and implement the most appropriate solutions, the applicant will review and analyze current technology infrastructure and its ability to support strategic objectives of solutions for customers. This includes working with multiple bodies within customer organizations to assist in the improvement of business processes, testing systems to ensure functionality is satisfactory and recommending new systems or product upgrades.

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Basic Requirements

Candidates MUST reside in Chile. This is a hybrid role.

• Bachelors degree

• 5 years working as a supplier of solutions to public safety agencies (preferably both pre-sale and post-sale) in at least 3 of the following domains:

  • Emergency call handling / telephony

  • Computer Aided Dispatch (CAD)

  • Geographic Information Systems (GIS) and location services

• Good understanding of control room business processes used by public safety agencies (police, fire and health) in Chile, Brazil and other countries in Latin America

• Good working knowledge of the latest IT and IP networking technologies

• Good working knowledge of the software integration technologies, e.g. web services and ESBs

• Specific experience of transition planning and execution to bring solutions into service

• Fluent in spoken and written Spanish and English, with the ability to clearly document complex technical solutions to customers.

• Fluent in spoken and written Portuguese is highly desirable.

• Excellent listening, negotiation and presentation skills

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.